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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews
Call Service Center (779) 260-6502

519 Reviews of Hawk Mazda - Service Center

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May 18, 2023

Took the car in for regular service. Everything was well explained and done in a timely manner More

by Cc5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Hawk Mazda responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2023

I didn’t wait long for the drop off and the service was completed in a timely manner More

by SFURTEK934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2023

People were nice and helpful. Easy experience The video was nice to see. Service was fast More

by adamc6399@gmail.com
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Rowden
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Jun 07, 2023 -

Hawk Mazda responded

Hi! We're so happy we were able to help you out! Until the next time we meet, take care!

May 17, 2023

I’m very pleased with the service department’s customer service and willingness to resolve issues with my vehicle. More

by EDWARD.SHAHADY
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Hawk Mazda responded

Hi Edward, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 13, 2023

I had a great experience! They all did a great job! I will come back for my next car maintenance appointment! More

by CAMERONCHRISTINE274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, I bought the car from him. He’s very nice and helpful, Vincent Jordan
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Jun 07, 2023 -

Hawk Mazda responded

Hi, we're glad you had such a wonderful experience with us! We hope to see you soon!

May 13, 2023

Clean dealership and make your experience more comfortable with their letting you know what is is happening and what they they did More

by TOMKEELER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Jordan
Report | Print
Jun 07, 2023 -

Hawk Mazda responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

May 09, 2023

Amazing service from Dionte Vargas and the team. No games service that aims to please the customer. Very happy with my new CX-5. More

by PINKY.CERTS
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dionte Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance man was 5 stars too!
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Jun 07, 2023 -

Hawk Mazda responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 05, 2023

Great place, Danny and Vincent worked their magic and got me in the ride I wanted. Great experience! More

by KMCWOODS
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz, Vincent Jordan
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Jun 07, 2023 -

Hawk Mazda responded

Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

May 04, 2023

Very good That's all I have to say Very good. Is this survey joking. I gave me answer don't force me to say more than I already did. More

by RALPHDE1250@COMCAST.NET
Recommend Dealer
Yes
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Jun 07, 2023 -

Hawk Mazda responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2023

Very little communication or updates. 4 hour repair took 5 weeks, which included an extra week because my car was dinged while in their care. More

by HAYES.RA3
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Jordan
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