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Hawk Mazda
Plainfield, IL
1,924 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,924 reviews
January 17, 2025
Everything was great and done quickly Ernie is the best and made me very comfortable and made me very comfortable More
by julbricht
January 14, 2025
Very nice people from sales to finance, transparent up front pricing provided, no hidden fees, no xx. Straightforward and honest. Very pleasant to deal with. front pricing provided, no hidden fees, no xx. Straightforward and honest. Very pleasant to deal with. More
by Dan F
January 14, 2025
After shopping around at a couple other Mazda dealerships, Hawk Mazda was the most accommodating and offered me the best price for my new Mazda! The test drive was smooth, the buying process went dealerships, Hawk Mazda was the most accommodating and offered me the best price for my new Mazda! The test drive was smooth, the buying process went quickly, the dealership is beautiful and I was pretty excited about the free snacks and coffee in the waiting area. James was wonderful and personable and took the time to go over every single detail and feature in my CX-5. I got a great interest rate on my car, get my first oil change free, and get one year free of the Mazda app so I can start my car from indoors which is AMAZING during these cold winter months. My car drives like an absolute dream, I have zero complaints and am so incredibly happy with my new purchase! Thank you James and the rest of the team at Hawk Mazda! More
by Lenhardt727
Employees Worked With
January 13, 2025
Hawk Mazda made buy my new car a very pleasant experience. I’m very pleased with the purchase of the CX90PHEV. experience. I’m very pleased with the purchase of the CX90PHEV. More
by Craigm1952
Employees Worked With
January 13, 2025
I purchased a CX90 PHEV and the sales person, James, was very helpful and answered all my questions I had about the vehicle. This was my first hybrid and had a lot to learn about how to operate it. James w very helpful and answered all my questions I had about the vehicle. This was my first hybrid and had a lot to learn about how to operate it. James was very helpful and took his time explaining to me the different features which were on the CX90. There were many "how do I?" questions I had for James and he took his time answering all of them. I went back a few days later to pair a new cell phone with the CX90. James wasn't there but Ernie took his time and helped me out with this issue. Clearly the staff at Hawk Mazda wants to make sure you are a totally satisfied customer. More
by Craigm1952
January 11, 2025
STOP. Stop harassing me with your constant requests for ratings. This dealer has provided ABSOLUTELY NO FOLLOW-UP. Stop harassing me with your constant requests for ratings. This dealer has provided ABSOLUTELY NO FOLLOW-UP. More
by PEACHYLTLK
Verified CustomerEmployees Worked With
January 10, 2025
I purchased a new Mazda CX-5 recently. James was very helpful and patient during my time in Hawk Mazda. I would recommend the dealer to others when they are buying a new vehicle. James was very helpful and patient during my time in Hawk Mazda. I would recommend the dealer to others when they are buying a new vehicle. More
by liuyuxiang512
Employees Worked With
January 09, 2025
They were very fair, polite, patient and helpful. If there sales department and pricing is the same fairness in 3 years I will be getting another vehicle from Hawk Mazda. I would recommend them hig If there sales department and pricing is the same fairness in 3 years I will be getting another vehicle from Hawk Mazda. I would recommend them highly. More
by JWKIS
January 09, 2025
They were very fair, polite, patient and helpful. If there sales department and pricing is the same fairness in 3 years I will be getting another vehicle from Hawk Mazda. I would recommend them hig If there sales department and pricing is the same fairness in 3 years I will be getting another vehicle from Hawk Mazda. I would recommend them highly. More
by JWKIS
January 09, 2025
James was great! Very helpful and quick service! He switched over plates, made sure everything was perfect. Very helpful and quick service! He switched over plates, made sure everything was perfect. More
by isabelle
Employees Worked With
