Hawk Mazda

We used a car buying website that put us in touch with Bill Jacobs Mazda because they were listed as having the best price. Dan McCarthy called us the next day to respond to our inquiry and from the momen Bill Jacobs Mazda because they were listed as having the best price. Dan McCarthy called us the next day to respond to our inquiry and from the moment we began talking, I knew that he was going to be an excellent person to deal with. He was very kind, considerate, did not pressure us into making a purchase, and was easy to talk to. Never once did he give us a line of "crap" like most other salesmen do. After some discussions, Dan was able to locate the exact vehicle we wanted in Wisconsin. He came in early the following day to get the paperwork started so their driver could get on the road and be back in time by the evening when my wife and I planned to be at the dealership. When we arrived, the vehicle was there just like he said it would be. He rode along on our test drive and explained all the great features of our vehicle and made sure to answer all of our questions. We know we got an excellant price on our new car and were extremely happy with the price we got for our trade in. Dan went above and beyond our expectations! It was by far the easiest and best experience my wife and I have ever had in purchasing a car!! More

My husband and I arrived at the dealership with only 30 minutes to spend there. Dan cordially greeted us and worked up a price for our trade-in and the new card within those 30 minutes. We negotiated fur minutes to spend there. Dan cordially greeted us and worked up a price for our trade-in and the new card within those 30 minutes. We negotiated further on the phone when we got home. Even though Dan's shift had ended, he stayed that evening to complete the sale/paperwork and we left that evening with our new car. This is the 3rd card we've bought from Bill Jacobs. Friendly people and best price in town. Highly recommend. More

I started out my day bringing in my 2007 mazda 6 in for some minor service. The service man that day was exceptionally nice setting me up in the new waiting room and even offering to bring me to the mall b some minor service. The service man that day was exceptionally nice setting me up in the new waiting room and even offering to bring me to the mall because it was going to take time to get the needed part in. Mindy McCorkle came over to see me because I had bought my car from her as did my daughter several months ago and my son in law several days earlier. As Mindy and I started talking it became clear that this would be a good time to trade my 2007 in for a new car. We discussed the options of keeping my old car for another year and what that would mean to my trade in. She let me think it thru and took me out for a test drive. Mindy is exceptionally friendly. I get her sense of humor and I think she gets mine. Trip Jacobs also took me out driving and by that time I knew what I wanted. Trip new exactly the right questions to ask to get me to narrow down what i wanted. Trip and Mindy knew an incredible amount about the car and I soaked up all the information I could. Trip is always entertaining and i enjoy his style. Financing worked out well. They worked very hard to get me a good rate, as well as understood my struggles as a single person on a teachers salary. They came up with the number I needed. Thank you. The overall experience was exceptional. I was embarrassed to be treated so nicely. Everyone treated me with respect, and like I was the only customer all day, which i definitely was not. A wonderful experience. I did cry when I left my old car behind. It was a Mazda 6, sold to me by Mindy. It was a great car. I enjoyed owning I. More

Michael Armenta and David Casino were a pleasure to work with. They gave me the best price, and backed it up with A+ service. I got the car that I wanted, at the price that I wanted, and left me feelin with. They gave me the best price, and backed it up with A+ service. I got the car that I wanted, at the price that I wanted, and left me feeling like thier number one customer. Thier attention to detail and mindset of putting the customer first was remarkable. I give them my highest recommendation! More

Mr. Urbina was very helpful and got us a new rather than used car when we didn't think it was possible in our price range. Also, the finance man at this dealership made the whole process very easy. We will used car when we didn't think it was possible in our price range. Also, the finance man at this dealership made the whole process very easy. We will definitely come back! More

They did a wonderful job in all aspects of our buying experience even though it was a hectic giant tent sale. I would definitely recommend these guys without any hesitation! experience even though it was a hectic giant tent sale. I would definitely recommend these guys without any hesitation! More

Bill Jacobs Joliet was the best car buying experience EVER! I am very satisfied from beginning to end. Bobby Nichols was excellent in all areas. I also want to thank Joe in the finance dept for working EVER! I am very satisfied from beginning to end. Bobby Nichols was excellent in all areas. I also want to thank Joe in the finance dept for working a miracle for me. Thest two men were the best to work with... More

I went to Bill Jacobs to get me a car, and I was greeted by Allen, and I had such a wonderful experience. I felt so at ease with him, when he showed me the car and all its features, I was impressed with hi by Allen, and I had such a wonderful experience. I felt so at ease with him, when he showed me the car and all its features, I was impressed with his knowledge, and when he told me that I would love the drive and handling, I told him I would take it! He said that’s great let me get the keys so I can take it out for a test drive. I told him I never test drive, all I have to do is bring in the wife with me to see if she likes it. Allen said to me that if I wanted to take the car home to pick her up in he would get it cleaned, fueled and a plate. I was very impressed with how well I was treated, even though I was dressed in my work clothes and I was filthy from work and yet he treated me like I had an expensive suit with a suitcase full of money. I find that I wasn’t being judged by my appearance, and that is what impressed me the most of Allen. Trust me I have been to a lot of dealerships in my life time and I can’t tell you that I have been ignored many times just because the way I am dressed. So I want everyone to know that Allen is a salesman that I would recommend to all my friends and family. More

I had a great experience.Everything was shown to me on the new Mazda 3, 2012 I purchased. This is the 5th vehicle I have bought with Bill Jacobs Joliet. They were patient and have excellent customer sati the new Mazda 3, 2012 I purchased. This is the 5th vehicle I have bought with Bill Jacobs Joliet. They were patient and have excellent customer satisfaction with me. More

Car took a little long to clean up, finished my paper work before my new car was ready. Jim Gilbert was very helpful with my finances. Overall great experience, very helpful and friendly service! work before my new car was ready. Jim Gilbert was very helpful with my finances. Overall great experience, very helpful and friendly service! More