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Hawk Mazda

Plainfield, IL

4.9
1,994 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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2421 South Rte. 59

Plainfield, IL

60586

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Showing 1,994 reviews

August 03, 2019

Good service James and Bryan were very helpful in leasing me a Mazda. They made sure to consider the price range I was trying to stay within and made it an easy ex More

by Brookg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lieser
Aug 14, 2019 -

Hawk Mazda responded

Hi, we are pleased to hear that James and Bryan was able to provide great service to you! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2019

Wonderful experience! This was my first time walking into a dealership on my own. My apprehension was put at ease immediately. Jerry was so welcoming and friendly. He and T More

by klreid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Ritsema
Aug 14, 2019 -

Hawk Mazda responded

Hi, we're happy to hear you had such a positive experience with our team. Congratulations on your new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2019

Great Experience! Both Matt and Chad were great and made us feel very comfortable. I've been to plenty of places that were very pushy but this was not like that at all. More

by SHAMFIRDAUSI289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad and Matt
Aug 02, 2019 -

Hawk Mazda responded

Hello, thank you for highlighting some of our staff who helped make this a great experience! We hope to be of service to you again in the future. Best wishes, Hawk Auto Mazda

July 28, 2019

Excellent Customer Service Dan was so patient and kind and helped me pick out my new 2019 Mazda 3. He worked with my not so great credit and made sure my monthly payment was aff More

by JacintaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Hawk Mazda responded

Hello Jacinta, thank you for taking the time to let us know about your experience with Dan and our team! If there is anything else we may do to assist you, please do not hesitate to reach out!

July 25, 2019

Best car buying experience my lease was ending so I brought it back to hawk Mazda to explore my options. James Wolff and Bryan Lieser both worked together to help me get the bes More

by Tibbs26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Hawk Mazda responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda. We hope to see you soon!

July 25, 2019

Great customer service Very friendly employees great customer service work hard to get the done team work worked together to get the deal closed very impressive for team wo More

by RUTHIE.59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Ritsema, Brian Biddle
Jul 26, 2019 -

Hawk Mazda responded

We really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2019

Best dealership ever! Chad and Matt made our car buying experience great and helped my husband and I get the car of my dreams! They both were very very kind and I felt went More

by EmilyFirdausi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Smeets and Matt Vega
Jul 26, 2019 -

Hawk Mazda responded

Hello, thank you so much for your positive comments about Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help! Thanks again!

July 23, 2019

Body work Had my CX9 in for minor front end damage. They did beautiful work, couldn't tell there was any work done. Car came back detailed..extremely well done. More

by JOBUCH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Sorenson
Jul 25, 2019 -

Hawk Mazda responded

Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

July 22, 2019

I went to Hawk Mazda with the idea of purchasing a 2019 CX5. My contact with the sales person (Dan McCarthy) was pleasant and business like. He answered my questions satisfactorily and the whole process from th More

by JJOHN452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : finance person...Ed? also Erin C., Troy Ritsema, Kelvin Nunez, Justin Kielma
Jul 25, 2019 -

Hawk Mazda responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2019

Quick and easy, very nice and accommodating staff Very reasonable pricing. The team works well together to take care of the customer. Was very happy with my experience. I walked away with the car I w More

by Grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Ritsema
Jul 18, 2019 -

Hawk Mazda responded

Grant, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

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