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Hawk Mazda
Plainfield, IL
1,879 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,879 reviews
June 16, 2019
Excellent Service The most stress less car buying experience we've ever had. Jerry Castillo was very knowledgeable in helping set up all of the new technology. The most stress less car buying experience we've ever had. Jerry Castillo was very knowledgeable in helping set up all of the new technology. More
by sosharpe
Employees Worked With
June 15, 2019
Great experience Jerry was excellent and knowledgeable. Great people skills. Jerry was awesome he got me in the vehicle I wanted. Excellent experience, I would recomme Jerry was excellent and knowledgeable. Great people skills. Jerry was awesome he got me in the vehicle I wanted. Excellent experience, I would recommend family and friends to visit jerry at hawk Chevrolet. More
by ChevyZ71
June 15, 2019
2018 CX-5 Purchase I purchased a 2018 Mazda CX-5 that was a loaner for the dealership last THU. I worked out a very agreeable price with Dave Casey on the phone the nigh I purchased a 2018 Mazda CX-5 that was a loaner for the dealership last THU. I worked out a very agreeable price with Dave Casey on the phone the night before. When I arrived at Hawk Mazda, Dan McCarthy took me and my mom for a test drive that went very well. Jerry Castillo handled all the paperwork and explained everything in solid detail. I worked with Matt on the financing and was out of there in an hour and a half. It was all great and would deal with them again on a future car. I love my CX-5 and it was in great shape at delivery.....almost like new! More
by GRASUL
June 11, 2019
Excellent Experience Came in to test drive a car and left with a new car. Great service, friendly, workable and enjoyed the time. Highly recommend. Stop in to visit. Came in to test drive a car and left with a new car. Great service, friendly, workable and enjoyed the time. Highly recommend. Stop in to visit. More
by TTutton
Employees Worked With
June 10, 2019
Great experience Bryan Lieser and James Wolff did an outstanding job and made the experience very easy. I would highly recommend them for anyone looking for a new or p Bryan Lieser and James Wolff did an outstanding job and made the experience very easy. I would highly recommend them for anyone looking for a new or preowned Mazda More
by Melissa CX9
Verified CustomerJune 10, 2019
Subpar customer service Every time my girlfriend and I come here, the customer service lacks. If Pugi wasn’t so far, we’d go there every time we needed service. Instead o Every time my girlfriend and I come here, the customer service lacks. If Pugi wasn’t so far, we’d go there every time we needed service. Instead of staring at a customer waking in and not saying a word, acknowledge them. Customer service 101. More
by Mazda34me
Employees Worked With
We didn’t get a name because they didn’t introduce themselves.
June 10, 2019
Jerry Castillo Jerry took the time to help me solve an issue with a trade in I had. I would highly recommend buying or leasing a car from him. Jerry took the time to help me solve an issue with a trade in I had. I would highly recommend buying or leasing a car from him. More
by EFIFER97
June 07, 2019
Oil Change and Safety Recall Very quick and they made sure to answer all my questions. They were also very polite and easy to talk with. I have never had any issues with anyone he Very quick and they made sure to answer all my questions. They were also very polite and easy to talk with. I have never had any issues with anyone here! More
by JANNK310
June 02, 2019
Top of the line JERRY! Jerry had a lot of patience with me and I would highly recommend him. If you want someone who is upfront and honest he is the guy to see! Jerry had a lot of patience with me and I would highly recommend him. If you want someone who is upfront and honest he is the guy to see! More
by Britany
Employees Worked With
June 01, 2019
Gnarly Sales Squad James Wolff was a great salesmen and made sure he set me up in a great new car. Highly recommended going to see him! He is a gentleman and a scholar. James Wolff was a great salesmen and made sure he set me up in a great new car. Highly recommended going to see him! He is a gentleman and a scholar. More
by jackele25
Employees Worked With
