Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hawk Mazda
Plainfield, IL
1,995 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,995 reviews
February 06, 2020
Needed an oil change and check up, and everything was done quickly and accurately. I was very happy with the quality and timing of the service. Staff was very friendly, and courteous. done quickly and accurately. I was very happy with the quality and timing of the service. Staff was very friendly, and courteous. More
by Bgerlock
Verified CustomerEmployees Worked With
Alex Gerlock
February 06, 2020
Came in to lease a brand new Cx-5. Jerry made the lease process quick and painless. Can’t say enough good things about Hawk Mazda and the staff. Everyone was courteous and pleasant. Jerry also introduced m process quick and painless. Can’t say enough good things about Hawk Mazda and the staff. Everyone was courteous and pleasant. Jerry also introduced me to the service team. I believe I will be in good hands when returning for my maintenance. More
by Mlopez
February 05, 2020
Great buying experience! Brian Biddle made it easy & was terrific about teaching me to use all the new features - would recommend him to anyone looking to buy a car! terrific about teaching me to use all the new features - would recommend him to anyone looking to buy a car! More
by SF
February 04, 2020
This was a great visit. Jerry Castillo was ver accommodating. Very easy process. I highly recommend coming to this place if searching for a car. accommodating. Very easy process. I highly recommend coming to this place if searching for a car. More
by kkoconnell22
February 04, 2020
The staff at Hawk Mazda was knowledgeable, friendly, and made the process of buying a car quick and easy! I look forward to getting a new vehicle in 2023! made the process of buying a car quick and easy! I look forward to getting a new vehicle in 2023! More
by mayorjoe29
Employees Worked With
February 01, 2020
Thank You Matt Very good experience with the dealership. They did what they said at the price agreed. Can’t ask for more! Matt Vega was great to work with. Very good experience with the dealership. They did what they said at the price agreed. Can’t ask for more! Matt Vega was great to work with. More
by HBOYLE0
Employees Worked With
Matt Vega
January 29, 2020
accommodating Visiting this dealership for years with the previous vehicle I owned. My new car purchase was a great experience but the only thing that would have ma Visiting this dealership for years with the previous vehicle I owned. My new car purchase was a great experience but the only thing that would have made it better is the cost. More
by TASHEIKANASH77
January 25, 2020
Service was great, I was greeted properly and on my way with a loaner car. My car was done quickly and it was fixed right. Joe with a loaner car. My car was done quickly and it was fixed right. Joe More
by JOE.SCAVO3
January 21, 2020
Great Dealership. Nice people . I would highly recommend Hawk Mazda. Fast friendly service. Great coffee machine. My husband and I enjoyed the experience. Would purchase again. Hawk Mazda. Fast friendly service. Great coffee machine. My husband and I enjoyed the experience. Would purchase again. More
by tinadado
Employees Worked With
Brian Biddle
January 21, 2020
Very clean, wide, corteous staff, just a little bit of a guidance where to go for service for Mazda. Fast service. Has some amenities to offer while you wait. Loyalty discount on customer next time 😉 guidance where to go for service for Mazda. Fast service. Has some amenities to offer while you wait. Loyalty discount on customer next time 😉 More
by RAYROM04
Employees Worked With
Justin Kielma
