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Hawk Mazda

Plainfield, IL

4.9
1,879 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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2421 South Rte. 59

Plainfield, IL

60586

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Showing 1,879 reviews

June 28, 2019

Repeat Customer Troy and Bryan are easy to work with. No hassle, easy. Brian made sure I got the right vehicle that fit me. Happy with my choice and I’m a repeat cust More

by Peggy S.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Ritsema, Brian Biddle
Jul 01, 2019 -

Hawk Mazda responded

Peggy, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

June 25, 2019

Great customer service! I walked in the dealership just looking for information regarding the CX5. The sales person helped me with everything I needed to know without a pushy More

by GMCTEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Hawk Mazda responded

Hello, we are so happy to read such a great review about Hawk Auto Mazda! We look forward to your next visit! Take care!

June 25, 2019

I'm a sucker Came in to get key fob fixed .told the guy my key fab broke apart and I replaced the top half of fab shell with a shell i bought online..and it still More

by KERRYANNMAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Jul 11, 2019 -

Hawk Mazda responded

We are disappointed to hear that you did not have a more positive experience with us at Hawk Auto Mazda. We would like the opportunity to address your concerns. Please reach out to our Customer Experience Manager, Amy Birmingham, at (815) 272-9385 when you have a chance. Thank you, and we look forward to hearing from you.

June 24, 2019

very professional service! Received very courteous and professional service throughout scheduling of work to be done! I will recommend Hawk Mazda to anyone looking to purchase More

by Sher
Recommend Dealer
Yes
Employees Worked With
Other Employees : sorry do not remember name of Service Dept gentleman
Jun 26, 2019 -

Hawk Mazda responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 22, 2019

Awesome Service!!! I couldn’t ask for better service!! Extremely friendly and kept me in the loop during the hole process. I highly recommend Hawk Mazda for all your ser More

by CTGREEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Nunez, Justin Kielma
Jun 26, 2019 -

Hawk Mazda responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2019

Great experience We were looking at vehicles at several different dealerships. James was extremely helpful and patient while we made our decision. He was also very w More

by BrenLue
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Biddle
Jun 24, 2019 -

Hawk Mazda responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience working with James. Have a great day!

June 19, 2019

Took my complaints serious It was nice the service advisor and technician actually took the time to listen to my concerns, then took me seriously. When I didn’t understand the More

by REBECCAMCCANN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who was working
Jun 21, 2019 -

Hawk Mazda responded

Hello, we're happy you found our staff to be so supportive during your service experience here at Hawk Auto Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 19, 2019

Amazing Experience Troy & Vince were amazing to deal with. Very professional. Not pushy at all. Love my new CX9 and would definitely recommend Hawk Mazda to family/frien More

by SHOPSALOT129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince, Troy Ritsema
Jun 21, 2019 -

Hawk Mazda responded

Congratulations on your new CX-9! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 18, 2019

shopping i was just out browsing, as i am looking to purchase a vehicle in the near future but not exactly sure what i am looking for. the salesman was very k More

by rustang
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Hawk Mazda responded

Hello, we're happy to hear you had a positive experience with our sales team! We appreciate you taking the time to leave a review, and we look forward to assisting you in the future. Take care!

June 18, 2019

Excellent advise / Mazda Miata Purchase We were looking for a car. An online offer brought us to Hawk Mazda. Brian Biddle took care of us and gave us excellent advice. Also, Troy Ritsema, wh More

by MazdaMiata2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Ritsema, Brian Biddle
Jun 20, 2019 -

Hawk Mazda responded

Hi, thank you for taking the time to highlight some of our staff for their excellent work! We're glad we could assist with your purchase, and we hope you continue to choose us for all your vehicle needs. Thanks again!

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