Back

Hawk Mazda

Plainfield, IL

4.9
1,879 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
Contact Dealership

2421 South Rte. 59

Plainfield, IL

60586

Directions

By Type

Showing 1,879 reviews

July 25, 2019

Great customer service Very friendly employees great customer service work hard to get the done team work worked together to get the deal closed very impressive for team wo More

by RUTHIE.59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Ritsema, Brian Biddle
Jul 26, 2019 -

Hawk Mazda responded

We really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2019

Best dealership ever! Chad and Matt made our car buying experience great and helped my husband and I get the car of my dreams! They both were very very kind and I felt went More

by EmilyFirdausi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Smeets and Matt Vega
Jul 26, 2019 -

Hawk Mazda responded

Hello, thank you so much for your positive comments about Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help! Thanks again!

July 23, 2019

Body work Had my CX9 in for minor front end damage. They did beautiful work, couldn't tell there was any work done. Car came back detailed..extremely well done. More

by JOBUCH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Sorenson
Jul 25, 2019 -

Hawk Mazda responded

Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

July 22, 2019

I went to Hawk Mazda with the idea of purchasing a 2019 CX5. My contact with the sales person (Dan McCarthy) was pleasant and business like. He answered my questions satisfactorily and the whole process from th More

by JJOHN452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : finance person...Ed? also Erin C., Troy Ritsema, Kelvin Nunez, Justin Kielma
Jul 25, 2019 -

Hawk Mazda responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2019

Quick and easy, very nice and accommodating staff Very reasonable pricing. The team works well together to take care of the customer. Was very happy with my experience. I walked away with the car I w More

by Grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Ritsema
Jul 18, 2019 -

Hawk Mazda responded

Grant, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

July 16, 2019

First Oil Change Took my CX-5 in for my 1st oil change and love that it was free! They also did a full vehicle inspection at no extra charge. Everyone in the service More

by ltklimek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Nunez, Justin Kielma
Jul 18, 2019 -

Hawk Mazda responded

Hello, thank you for your great comments about the quality of service our staff provides! We're glad we could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!

July 13, 2019

Great sales team Thanks to Brian Biddle for making the purchase of our CX-9 so easy. He is very patient and highly knowledgeable about the products that he sells More

by DJ
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Biddle
Jul 16, 2019 -

Hawk Mazda responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2019

Used car purchase All employees were very helpful and friendly! The transaction did not take as long as other transactions I have had at other dealerships. Happy I came More

by Mazdaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biddle
Jul 12, 2019 -

Hawk Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 09, 2019

Easy Buying Experience Dan, Brian and Troy were great! 100% hassle free experience. Process was simple and easy, would buy from them again! Will definitely recommend. Th More

by ErikR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Ritsema, Brian Biddle
Jul 11, 2019 -

Hawk Mazda responded

Erik, thank you for highlighting some of our staff who helped make this a great experience! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out to us if there's anything more we can do!

July 09, 2019

Crapppppppp Nothing but problems. One guy helped us out but when we tried to get in touch with him again to let him know. Poooooooof! Nowhere to be found. Custome More

by Decicco5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Woods
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Jul 25, 2019 -

Hawk Mazda responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We hope you are willing to give us another chance. Please reach out to our Customer Experience Manager, Amy Birmingham at (815) 272-9385 so we can work towards a resolution.

...
174
...