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Hawk Mazda
Plainfield, IL
1,880 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,880 reviews
January 10, 2020
Brought my daughters car in for warranty service. There was a snafu with Mazda corporate. The warranty had expired by a couple of days while waiting for the parts ti come in. Jeff Colbert in service went a was a snafu with Mazda corporate. The warranty had expired by a couple of days while waiting for the parts ti come in. Jeff Colbert in service went above and beyond, rectifying the situation that morning! I will continue to service my vehicle with Jeff! More
by HARAF
Verified CustomerEmployees Worked With
Jeff Colbert
January 09, 2020
Very friendly and very clean. Enjoyed talking to Daniel and I feel he was very honest and felt comfortable talking with him about my decisions and thoughts and I feel he was very honest and felt comfortable talking with him about my decisions and thoughts More
by Sambehland
Employees Worked With
Danny Dutkiewicz, Bryan Lieser
January 08, 2020
Brought my CX-5 in because the front driver’s side tweeter (small speaker) would go out every now and then. I was provided a clean CX-5 for a loaner while they had my car which made it very convenient tweeter (small speaker) would go out every now and then. I was provided a clean CX-5 for a loaner while they had my car which made it very convenient for me. They replaced the tweeter at no charge (it was under warranty) quickly and got my car back to me. My car was cleaner when I picked it up than when I brought it in! Excellent service! Manny, Dave & Justin are all very friendly and great guys! I highly recommend Hawk Mazda for all of your service! More
by ltklimek
January 06, 2020
This is car number 4 from James - such a pleasure to work with. Everyone at the dealership was incredibly nice and attentive. Very highly recommended. with. Everyone at the dealership was incredibly nice and attentive. Very highly recommended. More
by JH
Employees Worked With
January 03, 2020
Excellent service Professional, caring, positive service. Listening to our needs and having patience to work out every detail our 2014 cx5 was towed into shop. We had t Professional, caring, positive service. Listening to our needs and having patience to work out every detail our 2014 cx5 was towed into shop. We had to decide repair or purchase More
by Eugenia
Employees Worked With
Other Employees :
Service department person (do not recall name). He explained and was very professional, knowledgeable , Bryan Lieser
January 02, 2020
Jerry did a great of of listening to me to find a car I love In my price range with the features that are important to me and more. Extremely professional and personable! love In my price range with the features that are important to me and more. Extremely professional and personable! More
by julesf
Employees Worked With
December 28, 2019
We called Brian Biddle to help us find a new car because we appreciated his help buying our last car in 2014. He was very helpful at the Mazda dealer as we were not familiar with the vehicles and we chose a we appreciated his help buying our last car in 2014. He was very helpful at the Mazda dealer as we were not familiar with the vehicles and we chose a 2020 CX30. Matt and Dave were also helpful when explaining financing and warranty information. We are happy with our purchase. More
by sharong
Employees Worked With
Brian Biddle
December 28, 2019
Great Experience My experience went as smooth as possible. I dealt online with Matt Vega which was very easy & he was professional. The experience with Danny & the fin My experience went as smooth as possible. I dealt online with Matt Vega which was very easy & he was professional. The experience with Danny & the finance manager were also great and everything was simple and straightforward. No one tried to nickel and dime us like other dealerships do. They also fixed a recall before we even remembered to ask about it which was awesome. Definitely would come here again if I’m still in the area when I need a new car! More
by ksco
Employees Worked With
Matt Vega, Finance Manager (forgot his name), Danny Dutkiewicz
December 21, 2019
Very pleased with customer service and sales team. Bought CX-5 and just recently bought a Mazda 6 and was very pleased and happy with experience. CX-5 and just recently bought a Mazda 6 and was very pleased and happy with experience. More
by Johnb385
Employees Worked With
Brian Biddle
December 21, 2019
Great service. Very friendly. We shopped around and were very satisfied with the service here. We came back within a month of buying the first vehicle. very satisfied with the service here. We came back within a month of buying the first vehicle. More
by Rolszewski14
Employees Worked With
Troy Ritsema, Brian Biddle
