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Hawk Mazda

Plainfield, IL

4.9
1,880 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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2421 South Rte. 59

Plainfield, IL

60586

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Showing 1,880 reviews

February 18, 2021

They are and awesome Team and value their Customers. I received great service and was only charged for applicable service. They made no attempts to make up things or add unneeded services. I would go back More

by BROWMAN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kielma
Apr 15, 2021 -

Hawk Mazda responded

Hello there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day!

February 16, 2021

I want to give a HUGE thank you to Danny and his team at Hawk Mazda! I am beyond pleased with my brand new CX-5! Danny was very patient and helpful. More

by Simmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz
Apr 15, 2021 -

Hawk Mazda responded

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 13, 2021

Amazing experience trading my old Mazda and getting a new CX5! Loved working with Danny and Shaun and the whole staff at Hawk Mazda! A+ More

by MOMMYKUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz
Apr 15, 2021 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. Feel free to reach out to us if you need anything. Have a wonderful day.

February 12, 2021

I was in a crunch to buy a car and had already done most of the research and homework necessary.. This is where my awesome salesman steps in to save the day. James at Hawk Mazda made me feel comfortable wi More

by darrell08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Hawk Mazda responded

Hello, we're happy you found James and our staff to be so supportive during your experience here at Hawk Auto Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2021

Dan was an absolute pleasure to deal with. No nonsense, made my wife and I feel comfortable through quick process of loan approval. Knowledge of vehicle was great. We purchased a new 2021 -CX 9. Finance ma More

by Andrew Healy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2021 -

Hawk Mazda responded

Andrew, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! We do hope we can be of assistance in the future. Take care!

February 09, 2021

Wait time was rather long for an oil change, tire rotation and system update. The coupon I brought in was not applied properly. Would have been nice if the only reason I used hawk (discount) was used More

by jtloar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Hawk Mazda responded

Jtloar1, we truly appreciate your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 09, 2021

Awesome service and very friendly reps. Go there anytime you need service on your vehicle. I would recommend them to all families and friends. Thank you! More

by BROWMAN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam at Mazda
Apr 15, 2021 -

Hawk Mazda responded

Hello there, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day!

February 06, 2021

Danny was great. I was in a pretty particular situation where I wasn’t sure if I’d be trading in my car or not. He was nothing but patient through out the entire process and their whole team wasn’t pushy i More

by bradyy91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz
Apr 15, 2021 -

Hawk Mazda responded

Hi, we are very happy Danny provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2021

I'm not going to give you a low rating because I don't want to hurt your score but it was not a good experience. Even though we called ahead to do the paperwork it still took 3 hours. The certification on More

by lee.seitelman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Lieser
Apr 15, 2021 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions or concerns, please give us a call. We're always happy to help.

February 03, 2021

The dealership was easy to work with and gave me a very fair price. All in all I had an excellent experience buying a car from them! More

by EUHC15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Principe, Bryan Lieser
Apr 15, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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