Hawk Mazda
Plainfield, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They showed me 1 new car and 1 used car. I knew exactly what model I wanted, and they didn't try to push the new one on me. I ended up getting the used car, because it suited my needs better. what model I wanted, and they didn't try to push the new one on me. I ended up getting the used car, because it suited my needs better. More
Excellent service from this dealership, they treated us great right from the start. Highly recommend them to anyone looking for a new Mazda. Ernie was a great salesman and we are 100% satisfied! great right from the start. Highly recommend them to anyone looking for a new Mazda. Ernie was a great salesman and we are 100% satisfied! More
Hawk Mazda and James Wolff thoughtfully listened to what my needs and expectations were as a new vehicle buyer. James thoughtfully presented options to me that were in scope with my initial search, but als my needs and expectations were as a new vehicle buyer. James thoughtfully presented options to me that were in scope with my initial search, but also presented me with reasonable options beyond what I was looking for to help guide my search. Although this is expected behavior in car dealership setting, the intent, approach, and overall experience is not always the same between dealerships and sales departments. James did this very respectfully to where felt heard throughout the entire process whether I was in agreeance or objection. The end result: I ended up with a vehicle that I feel very confident about and that is much more suited to what I truly wanted. I look forward to returning to Hawk Mazda throughout the lifecycle of my vehicle, and I will happily refer others there (and to James) as a result of my experience. More
Amazing experience at Hawk Mazda. I did alot of research before buying, but came into the dealership still undecided. They made it easy to choose a car with great advice, and easy to buy. before buying, but came into the dealership still undecided. They made it easy to choose a car with great advice, and easy to buy. More
Danny was great!!! Very patient and knowledgeable. Thanks again! He was able to find exactly what we were looking for in the right color and right style. Everything went very smooth and quick. Thanks again! He was able to find exactly what we were looking for in the right color and right style. Everything went very smooth and quick. More
Car not PDI for delivery. Pushback from J Woods in Service when tried to schedule. No attempt from Ernie to show Owner's Manual or intro to Service Dept. Sent me down the road on a car with NO Pre Del Service when tried to schedule. No attempt from Ernie to show Owner's Manual or intro to Service Dept. Sent me down the road on a car with NO Pre Delivery Inspection performed. Great car, easy deal, but Customer Service leaves a lot to be desired. Pro: quick and easy. Good price Con: quick doesn't mean good.service. If you feel like you are.bring rushed, slow the deal down. Make sure car has passed PDI and is detailed before you take delivery. More
This was my first car buying experience. Dan really made the entire process easy. He was patient, answered all of my questions, and really took the time to help familiarize me with the features of the car I the entire process easy. He was patient, answered all of my questions, and really took the time to help familiarize me with the features of the car I purchased. He answered all of my follow-up questions in a timely manner. Dan was very personable too. He was knowledgeable about all of the cars I test-drove. I would recommend talking to Dan! He was absolutely fantastic! More
Danny has been honest, responsive, and flat out pleasant to work with from test drive to delivery of my Mazda3. In a word, excellence. Thank you, Danny! to work with from test drive to delivery of my Mazda3. In a word, excellence. Thank you, Danny! More
My experience with Hawk Mazda was by far the easiest car buying experience I have ever had. Ernie Principe Took me through all the cars features and how to use them. He even helped me to set up my Apple Car buying experience I have ever had. Ernie Principe Took me through all the cars features and how to use them. He even helped me to set up my Apple Car Play. A+ customer service. Highly recommended Hawk Mazda. More