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Hawk Mazda

Plainfield, IL

4.9
1,883 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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2421 South Rte. 59

Plainfield, IL

60586

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Showing 1,883 reviews

April 14, 2021

They showed me 1 new car and 1 used car. I knew exactly what model I wanted, and they didn't try to push the new one on me. I ended up getting the used car, because it suited my needs better. More

by dleigh1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dionte Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Hawk Mazda responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2021

Excellent service from this dealership, they treated us great right from the start. Highly recommend them to anyone looking for a new Mazda. Ernie was a great salesman and we are 100% satisfied! More

by WMURRAY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Principe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lieser
Apr 15, 2021 -

Hawk Mazda responded

Hi, thank you so much for your positive comments about Hawk Auto Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2021

Hawk Mazda and James Wolff thoughtfully listened to what my needs and expectations were as a new vehicle buyer. James thoughtfully presented options to me that were in scope with my initial search, but als More

by Kevin.mckanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2021

Amazing experience at Hawk Mazda. I did alot of research before buying, but came into the dealership still undecided. They made it easy to choose a car with great advice, and easy to buy. More

by Mirandatroop32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz, Bryan Lieser, Tim Fehr
Apr 15, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2021

Danny was great!!! Very patient and knowledgeable. Thanks again! He was able to find exactly what we were looking for in the right color and right style. Everything went very smooth and quick. More

by sschrage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz, Bryan Lieser
Apr 15, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Auto Mazda

April 12, 2021

Car not PDI for delivery. Pushback from J Woods in Service when tried to schedule. No attempt from Ernie to show Owner's Manual or intro to Service Dept. Sent me down the road on a car with NO Pre Del More

by BIGALSOXFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Woods
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Principe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lieser
Apr 15, 2021 -

Hawk Mazda responded

It is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to improve on your experience. Please reach out to a Mazda Sales Manager. We hope to hear from you soon.

April 10, 2021

This was my first car buying experience. Dan really made the entire process easy. He was patient, answered all of my questions, and really took the time to help familiarize me with the features of the car I More

by New Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 10, 2021

Danny has been honest, responsive, and flat out pleasant to work with from test drive to delivery of my Mazda3. In a word, excellence. Thank you, Danny! More

by ZoomZoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz, Bryan Lieser
Apr 15, 2021 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 09, 2021

My experience with Hawk Mazda was by far the easiest car buying experience I have ever had. Ernie Principe Took me through all the cars features and how to use them. He even helped me to set up my Apple Car More

by DEMPSEYDUKES
Recommend Dealer
Yes
Employees Worked With
Ernie Principe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Hawk Mazda responded

Hi, thank you so much for your positive comments about Hawk Auto Mazda! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 09, 2021

Danny was great! He is very personable and loves what he is doing! Danny has great social skills for the job! Give him a raise! More

by Brian Pigney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz
Apr 15, 2021 -

Hawk Mazda responded

Hi Brian, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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