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Hawk Mazda

Plainfield, IL

4.9
1,883 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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2421 South Rte. 59

Plainfield, IL

60586

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Showing 1,883 reviews

April 29, 2021

James was super helpful and friendly, making this purchase a breeze! All questions I had throughout the process were addressed honestly, thoroughly, and in a timely manner. I'd recommend anyone shopp More

by lelleby13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

What a great dealership! Everyone I have worked with could not be more friendly and professional. Looking forward to a long relationship with Hawk Mazda. More

by spldngfmly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe (service)
April 28, 2021

Fast and friendly greeted me at the door by my name , Manny explained what the recall was all about and checked me in with no waiting . promptly text me when the CX30 was done . When I picked up the car More

by JPELCSPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Castillo, Danny Dutkiewicz
April 27, 2021

Jerry, Dionte and Ernie went above and beyond to make my zoom-zoom purchase a breeze! I never felt pressured and they answered all my questions. Fastest and easiest purchase ever. Highly recommend More

by NG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Principe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dionte Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lieser
April 25, 2021

I was totally satisfied with Dan during the purchase of my 2021 Mazda MX-5 last week. We drove 32 miles from Schaumburg because they had color and model MX-5 that we wanted. The thing that I most appreci More

by crewman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

My experience with James Wolff at Hawk Mazda was nothing short of perfect! I was very specific with exactly what I wanted! I was also very adamant on not wanting to “waste” to much of my time within the dea More

by Amanda.musiol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Dan did a phenomenal job. He was patient, transparent, and took his time going over all of my options. Give him a raise. I would definitely go back to this dealership. More

by JVAZ9782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Overall very poor experience. They got my name wrong on all the papers, charged for dealer options that weren't Installed at time of purchase, and didn't return any of my calls when trying to correct this. More

by XYZ
Customer Service
Recommend Dealer
No
Employees Worked With
Other Employees : Bryan Lieser
April 20, 2021

Dan was very helpful and conscientious during our purchase. He and Tim were able to find the car I wanted. We went to Hawk because of their involvement with Big Brothers/Big Sisters. So glad we did More

by SMeyer
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Fehr
April 15, 2021

The Product Specialist at Hawk Mazda Joliet I worked with was very customer-oriented. He was easily accessible via phone, took the time to listen to my needs, answered all my questions, and saved me a lot of More

by K-OLYVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becca, Bryan Lieser
Apr 15, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

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