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Hawk Mazda

Plainfield, IL

4.9
1,884 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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2421 South Rte. 59

Plainfield, IL

60586

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Showing 1,884 reviews

June 30, 2021

No complaints. Was quick and pleasant enough. Didn't feel pressured into a sale and prices were reasonable. I can't think of anything to improve. More

by Kbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 28, 2021

They were very professional, knowledge, carrying, helpful and attentive I would recommend your establishment to my friends. More

by issa3598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manning ? Service desk, Justin Kielma
Sep 21, 2021 -

Hawk Mazda responded

Hi, we are so happy to read such a great review about Hawk Auto Mazda! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 26, 2021

Exceptional service. Pushy on the extended warranty. However for someone who does seek to purchase it. Not a bad offer. More

by AC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Principe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything.

June 25, 2021

I was extremely satisfied with the customer service as well as the work completed by your team. The people and the quality of service both in the retail department and service department are why I continu More

by BKK2127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
Sep 21, 2021 -

Hawk Mazda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Auto Mazda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2021

Best place that I have gone to to buy a car! Everyone is kind and professional and willing to do what they can to help you walk away happy! More

by KATIE_DELBUONO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lieser
Sep 21, 2021 -

Hawk Mazda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2021

Got bent over on apr was pretty desperate for a car. Could have been worse but still pretty bad. All in all I love the car. More

by MOEJONOSCOPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Principe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lieser
Sep 21, 2021 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 24, 2021

Friendly and always accommodating. Quick service. Super nice to know that I a valued customer every time I come in for service! More

by LUKEANDSARAWILKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Principe, Daryl Woltman, Justin Kielma, Bryan Lieser
Sep 21, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 24, 2021

Great dealership. Clean, inviting, and true to their word when making a deal. More

by VMAGSINO518
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Principe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lieser
Sep 21, 2021 -

Hawk Mazda responded

Hi, thank you so much for your positive comments about Hawk Auto Mazda! Please don't hesitate to reach out if there's anything additional we can do for you.

June 21, 2021

I find everything about the service department top notch. They are on top of it in every aspect. More

by Gearman2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New girl on service the day I was in.
Sep 21, 2021 -

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 20, 2021

James is very personable and very professional to work with. James took the time to walk through the car's features and made the buying experience seamless. More

by Mazda Buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. If you have any further questions, please give us a call. We're always happy to help!

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