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Hawk Mazda
Plainfield, IL
2,010 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,010 reviews
July 30, 2025
It was a hassle free experience. The people were very friendly and informative. No worries. The people were very friendly and informative. No worries. More
by Jloiacono
July 29, 2025
Satisfaction garuteed very nice customer service love working with them outstanding sales people and repectable working with them outstanding sales people and repectable More
by CLIFTON7504
Verified CustomerJuly 26, 2025
James was very knowledgeable about each of the vehicles and extremely patient as we took our time comparing different models and trim options. In the end, we were very happy with our purchase and never fel and extremely patient as we took our time comparing different models and trim options. In the end, we were very happy with our purchase and never felt pressured or rushed into a decision! More
by Kelly W
Employees Worked With
July 22, 2025
My experience at Hawk Mazda was outstanding MJ was patient and attentive throughout the process. Deontae the finance officer and the manager took very good care of us . I would highly recommend this l patient and attentive throughout the process. Deontae the finance officer and the manager took very good care of us . I would highly recommend this location . More
by Bakerdana98
Employees Worked With
July 22, 2025
Great experience! MJ, Ricardo, and Bill were all fantastic to work with. I'm in love with my new CX-5 Carbon edition. MJ, Ricardo, and Bill were all fantastic to work with. I'm in love with my new CX-5 Carbon edition. More
by melisa.ellis96
July 19, 2025
Dan McCarthy and GM Rick always gives me the best service! Great dealership hands down! They will always work to help get you in the right car that you can afford! service! Great dealership hands down! They will always work to help get you in the right car that you can afford! More
by Oscar.rugebregt
July 17, 2025
Maddison was amazing. Great customer service provided by team. It was my first time buying Mazda Great customer service provided by team. It was my first time buying Mazda More
by TARKO1995
July 17, 2025
1 recently purchased a new Mazda from Hawk, and the entire experience was excellent from start to finish. The staff was knowledgeable, friendly, and never pushy. James made the sales and the paperw entire experience was excellent from start to finish. The staff was knowledgeable, friendly, and never pushy. James made the sales and the paperwork process smooth and efficient, and everything was explained clearly. Overall, I felt valued as a customer and highly recommend Hawk Mazda to anyone looking to buy a new car. Thanks again to the whole team! More
by Kpckeller
Employees Worked With
July 17, 2025
MJ did a great job informing us about the vehicle we bought… Extremely kind and patient and we would definitely recommend him to all our Mazda Lovers bought… Extremely kind and patient and we would definitely recommend him to all our Mazda Lovers More
by Eileen
Employees Worked With
MJ
July 14, 2025
Great experience overall. James was extremely helpful and patient, answering all our questions without pressuring us to decide quickly. He even worked with his manager to loca James was extremely helpful and patient, answering all our questions without pressuring us to decide quickly. He even worked with his manager to locate the car with exact options we wanted, even though it wasn’t in their own inventory. This extra effort helped us confidently finalize our purchase. More
by Zrs786
Employees Worked With
