Hawk Ford of St. Charles

Mustang GT Friendly sales people who work hard to make you a fair deal. My purchase was a fun experience because there was very little bickering of the Mustang' Friendly sales people who work hard to make you a fair deal. My purchase was a fun experience because there was very little bickering of the Mustang's price and the value of my trade in. Bob Perri is excellent. More

Warranty claim Clutch replacement on Ford Focus. It went well. Everything was Wonderful and the service was very friendly. Well done everyone. Happy holidays to ever Clutch replacement on Ford Focus. It went well. Everything was Wonderful and the service was very friendly. Well done everyone. Happy holidays to everyone and a happy new year. More

Wonderful car buying experience This was one of the most simple car buying experiences! Tony listened to what we were looking for, found it, and we were met with efficiency, professi This was one of the most simple car buying experiences! Tony listened to what we were looking for, found it, and we were met with efficiency, professionalism and pure ease. Highly recommend Hawk Ford and Tony! More

Professional and personal. All of the sale associates that I dealt with were polite and professional. I was impressed with the different vehicles in stock to choose from. All of the sale associates that I dealt with were polite and professional. I was impressed with the different vehicles in stock to choose from. More

New purchase of a used suv My rep was very thorough and didn’t pressure me during the process. I initially visited the dealership to see a vehicle that I saw online. He had it My rep was very thorough and didn’t pressure me during the process. I initially visited the dealership to see a vehicle that I saw online. He had it ready to show me. After the test drive we briefly negotiated the price and the deal was done. He also drove me to my home so I could pick up the plates and registration from previous car. It was a longer than expected process but I’m very happy with the service and the Ford Escape Titanium that I purchased More

Great service Brought my car in to replace a warranted part after waiting for the part from Ford for a bit. Once I scheduled the appointment, the part was replaced Brought my car in to replace a warranted part after waiting for the part from Ford for a bit. Once I scheduled the appointment, the part was replaced and a service bulletin that happened to be released prior to my appointment was completed as well, all within the quoted timeframe. More

Great place to buy a car Have been patronizing this dealership over ten years now and have purchased 8 vehicles. I have always been happy with the dealings with Paulie Rapier Have been patronizing this dealership over ten years now and have purchased 8 vehicles. I have always been happy with the dealings with Paulie Rapier and his team. If they didn't have the exact car I wanted, Paulie went out of way to get me the car I was looking for. Never felt high pressure or anything other than honest straight forward negotiations. Will continue to go there for all future Ford purchases. More

exellent experience we were treated very nice One of the best dealership sales Associate Bob Perri He treated as like the main priority.We are happy and please.Thanks you... John Gomez we th One of the best dealership sales Associate Bob Perri He treated as like the main priority.We are happy and please.Thanks you... John Gomez we thank you More

Found some defect after purchase I found heater is not working as expected and trunk door is not flexible and back of driver seat is coming out which was not expected I found heater is not working as expected and trunk door is not flexible and back of driver seat is coming out which was not expected More

One of the best dealership experiences that I’ve had I took my truck to another dealership for a service issue that I was having several times and they could not resolve the issue. I broke down on my way I took my truck to another dealership for a service issue that I was having several times and they could not resolve the issue. I broke down on my way home from work and had to have it towed in so I took it to hawk ford and they took care of the problem. Steve Staub was extremely helpful and knowledgeable. He explained the situation and kept me updated with the progress and also followed up with me afterwards . I would highly recommend this dealership to anyone More