Hawk Ford of St. Charles

Excellent People were very nice and knowledgeable Went in for a truck recall and go a oil change and filter done at the same time and it was great People were very nice and knowledgeable Went in for a truck recall and go a oil change and filter done at the same time and it was great More

AWESOME Steve Staub is Fantastic!! Very professional and helpful every time I am There. He always gets me in and out as quickly as he can. Steve Staub is Fantastic!! Very professional and helpful every time I am There. He always gets me in and out as quickly as he can. More

Promise Made, Promise Kept You know it's going to be a great review when you go from getting a letter in the mail to driving off the Hawk Ford lot with a brand new Silver 2018 F You know it's going to be a great review when you go from getting a letter in the mail to driving off the Hawk Ford lot with a brand new Silver 2018 Ford Edge. The promise made was they were interested in our 2009 Edge. The promise kept was we would find out how much they truly wanted that car and a new car sale. During the whole experience with Hawk Ford we were blown away by the level of professionalism coupled with true interest in us and our needs. We never felt pressured or duped into getting a car that wasn't absolutely right for us. We haven't been car buyers in Illinois, preferring to get new cars back in our home state of Michigan. Hawk Ford certainly changed our minds on that point. Because of an overall great experience we will be back for more new cars. In the mean time, I'm going keep talking to friends and coworkers about our new car dealership, Hawk Ford! More

Service The service professional was attentive to me upon my arrival and made sure all of my service needs were taking care of in a efficient time frame. My v The service professional was attentive to me upon my arrival and made sure all of my service needs were taking care of in a efficient time frame. My vehicle was washed and ready for my departure. The staff was friendly . More

Well done Buying cars is one of my least favorite things to do. However, I have to say from testing driving, to negotiating to purchase was done professionally Buying cars is one of my least favorite things to do. However, I have to say from testing driving, to negotiating to purchase was done professionally. It has changed my opinion of the car buying experience! Well done! More

Polite, professional, catering Every question I had was answered! The service was very polite and personal, and I was kept up to date over the phone of any changes to the situation. Every question I had was answered! The service was very polite and personal, and I was kept up to date over the phone of any changes to the situation. The car drives great once again and I would return here for sure! More

Very professional, no pressure Great experience, ask for Bob Perri, very professional, no pressure, arrived at the dealership just to get info, and begin the process. Bob understood Great experience, ask for Bob Perri, very professional, no pressure, arrived at the dealership just to get info, and begin the process. Bob understood from the beginning and never pressured me. Gave me all the info I requested, his recommendations we’re right on the money. More

all good all good couldn't be any possible better outstanding and couldn't hope for any more will never go anywhere else totally great all good couldn't be any possible better outstanding and couldn't hope for any more will never go anywhere else totally great More

The people were very nice and friendly. I was happy with the service I received. The people were very nice and attentive. They fixed my tire which had a screw in it. I was happy with the service I received. The people were very nice and attentive. They fixed my tire which had a screw in it. More

Service Estimate Great customer service by Steve Staub. He was very professional and friendly and was very quick with his estimate. I appreciate his good service. Than Great customer service by Steve Staub. He was very professional and friendly and was very quick with his estimate. I appreciate his good service. Thanks More