Hawk Cadillac of Joliet

Customer Service was amazing. I remember going to this dealership when I first moved back in town. When I walked in, I did not feel welcome. I went three years later and Customer I remember going to this dealership when I first moved back in town. When I walked in, I did not feel welcome. I went three years later and Customer Service was amazing and I felt welcomed More

Todd did an excellent job throughout my car purchasing process. I will definitely recommend him and Hawk Chevy to my family and friends. process. I will definitely recommend him and Hawk Chevy to my family and friends. More

Salesman was very helpful and curious to work with. The GM made the process quick and easy. The whole experience was very good. The GM made the process quick and easy. The whole experience was very good. More

Cordial, knowledgeable, efficient. ...they never tried to sell me anything other than what I was interested in. ...they never tried to sell me anything other than what I was interested in. More

This is the place to come for great customer service and authentic cars. I was turned down at other dealerships, but Sales Manager John King and Leon Wallace made it happen THE SAME DAY! I was looking for a authentic cars. I was turned down at other dealerships, but Sales Manager John King and Leon Wallace made it happen THE SAME DAY! I was looking for a car with 100,00 miles because i thought that's all I could get with my income and credit. However, John told me "Ramon we're not gonna get you a car with 100,000 miles that's too many miles." He was no short of his word. I drove off in a 2019 Infiniti QX60 with 31,000 miles. There's no competition out there to get you in a vehicle that you will be 100% satisfied with. More

Your service was and has always been amazing. From the purchase of our xt5 to the professional treatment we recieved was outstanding. From the purchase of our xt5 to the professional treatment we recieved was outstanding. More

Angus and my service team are spectacular. He kept me updated the entire time step-by-step with constant updates. He had updates available to him.. On the other hand, I am extremely disappo He kept me updated the entire time step-by-step with constant updates. He had updates available to him.. On the other hand, I am extremely disappointed with GM that they do not have vehicles as loaners similar size to a customers vehicle. I purchased a Cadillac Escalade ESV because I need a large vehicle, I spent almost a month in a tiny vehicle, equinox or Traverse, which I do not feel as acceptable. If a larger vehicle is not available, I should be able to rent a larger vehicle from a rental company and get full reimbursement for the rental More

I had Recall perform on my car. Service Department Chris was very, very helpful completing the recall. I just had surgery and couldn't drive. Chris arranged car pickup from my house Service Department Chris was very, very helpful completing the recall. I just had surgery and couldn't drive. Chris arranged car pickup from my house, over seen the completion of the recall and had my car dropped back off at the house. Thank You Chris. More

Great customer service very attentive to detail! Best car buying experience ever! Sold me my first brand new vehicle! Best car buying experience ever! Sold me my first brand new vehicle! More

All went well Other than after the tire rotation all the sensors are mixed up. the sensors are mixed up. More