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Hatfield Buick GMC

Redlands, CA

4.7
468 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your ...
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 468 reviews

June 26, 2023

I have trusted my vehicle to Hatfield since purchasing it there new. I have never been disappointed! More

by sonny.hammond
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 26, 2023

Adrien is a very helpful guy, and the customer service it’s 10 out of 10 More

by 666lara
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Hatfield Buick GMC responded

We're so happy we were able to help you out! Thank you again for the great review!

June 23, 2023

My service appointment on 6/20/23 was scheduled and completed easily and quickly without any hiccups. More

by LANDERSON236
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

June 22, 2023

The dealership has always been our go to place fore service and sales, keep up the good work, thanks More

by HUTTONGER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 20, 2023

Service advisor’s did an excellent job getting my vehicle scheduled and fixed under warranty. More

by Vargas
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 20, 2023

My salesman was excellent. Rod helped me order my new 2024 Denali with everything I wanted. He made it so easy. He kept me updated on the progress and informed me when it was r More

by jlbolano
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylynn Solorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. Thanks for the recommendation, and have an amazing day!

Jun 27, 2023 -

jlbolano responded

You're very welcomed. I plan on taking my new truck for any and all service Maintance. Your customer service is outstanding. Thank you.

June 18, 2023

Overall a good buying experience, a little disappointed that I had to do all the financial stuff myself. More

by OOBLONDE94030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Brandon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 793-3238 when you have a chance. Thank you, and we look forward to hearing from you.

June 17, 2023

While it took time to get approval from insurance and get parts, once work started it was completed in a timely manner. Car working fine. More

by DEBOLD899
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

Great service, friendly staff, timely service, fair pricing, okay waiting room, good location in Redlands. More

by tawatson424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

They did everything that I requested and did it quickly and correctly. I can always count on Hatfield to do the job right. More

by DNBURGESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!