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Hatfield Buick GMC

Redlands, CA

4.6
612 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 612 reviews

April 20, 2026

Service department was absolutely terrible and definitely will never return to this Service department, all other departments were a great experience. More

by NATEPARVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2026

Once again Alex and Adrian took care of my Silverado maintenance. Took it in for new breaks and rotors. As always, I was taken care of. I appreciate Hatfield GMC. More

by JEBERHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2026

Refused to work on my truck purchased from Hatfield even though it was a small problem because it was too old (over 10). All service not done by me (a former Hatfield Buick expert service technician) or by More

by RETTIGR
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Adame
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2026

It was a pleasure working with the dealership. They had everything ready when I got there since I was traveling, due to traffic two hours. I have been looking at the car for about 7 to 8 months. I More

by andiandthegirls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2026

Wally was very pleasant and helpful to work with in making my decision. Just need to go back for some questions. More

by choghaug
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Hatfield Buick GMC responded

Choghaug, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to our sales manager Rod Shelffo at (909) 793-3238 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

April 05, 2026

Adrian and his team did a fantastic job addressed all the issues we’re having with our vehicle and when above and beyond and taking care of us, thank you everyone at Hatfield you now have a customer for life More

by BLDRAUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

March 30, 2026

Incredibly literate and experienced mechanics. An extremely warm and welcoming business that told me exactly what was going on with my truck. Honest and hardworking individuals in the service dep More

by Swimfast2062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Hatfield
Apr 11, 2026 -

Hatfield Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 28, 2026

Micky was great to work with! This is our 3rd truck purchased from Hatfield w/Vicky. Great place to purchase a vehicle with no pressure. Service center is great as well. We are More

by dselle3052
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Hatfield Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2026

Always a pleasure to have Hatfields take care of the needs of my GMC. Will need to upgrade soon and look forward to working with you on that too. More

by NWALL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Hatfield Buick GMC responded

Hello, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 24, 2026

The salesman was very knowledgeable, he took his time to teach me about all the electronics in the truck, he even called me a couple days later in case I had more questions which I had. More

by rdc69rs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Hatfield Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

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