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Hatfield Buick GMC
Redlands, CA
390 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 390 reviews
June 16, 2023
We have bought and many vehicles from Hatfield. Great people, good service, easy check in and check out. Great people, good service, easy check in and check out. More
by SECATHEY
Verified Customer
June 16, 2023
All I can say is that this dealership is the best and everyone in the service department always treat me with the most respect and kindness. The work is always done great. everyone in the service department always treat me with the most respect and kindness. The work is always done great. More
by STANJASON65
June 16, 2023
We actually have a Chevy, but tried Hatfield because they are closer to our house, and have been going to them since. The customer service is second to none, prices are reasonable for a dealer, and I know it are closer to our house, and have been going to them since. The customer service is second to none, prices are reasonable for a dealer, and I know it is being done to GM standards. More
by BGZDAVN
June 16, 2023
Adrien in service very helpful, courteous, and knowledgeable. He works at getting your car in and out quick. No hassles, straight forward with you on any concerns that may arise. knowledgeable. He works at getting your car in and out quick. No hassles, straight forward with you on any concerns that may arise. More
by TRAWLS1424
Employees Worked With
June 16, 2023
Adrien is always very professional and helpful. He's a pleasure to work with wherever we bring our vehicles in for service. He's a pleasure to work with wherever we bring our vehicles in for service. More
by CHRIS@STMOOREINSURANCE.COM
Employees Worked With
June 16, 2023
I have been going there for years, the customer service techs are very knowledgeable and helpful techs are very knowledgeable and helpful More
by BIGG5944
Employees Worked With
June 16, 2023
The process was very easy and Rod was awesome to work with. I highly recommend this dealer. with. I highly recommend this dealer. More
by KellyV
June 16, 2023
Our experience with Hatfield was great. No hassles or confusion. We were in and out really quickly. No hassles or confusion. We were in and out really quickly. More
by pd3804
April 09, 2022
Dealing with Hatfield Buick GMC was the best vehicle purchase experience I've ever had. Rod Shelffo handled everything with no grief, hassle, or nonsense. I was in and out in less than an hour. I lov purchase experience I've ever had. Rod Shelffo handled everything with no grief, hassle, or nonsense. I was in and out in less than an hour. I love my new 2022 GMC Canyon pickup and would recommend Hatfield Buick GMC to anyone looking for their next vehicle. Thanks for everything! - Mike More
by Mike A.
Employees Worked With
Rod Shelffo
February 27, 2014
I had to have the wheel speed sensor replaced as well as a few preventative maintenance services done at a total cost of almost $1000 with some discounts. However, I was high pressured in having the brakes a few preventative maintenance services done at a total cost of almost $1000 with some discounts. However, I was high pressured in having the brakes replaced. I took my vehicle for a second opinion and I still have brake life left. The minimum thickness for the brake rotor was 1.230 for this vehicle, especially when cutting the metal to resurface the brakes. However, the actual thickness was 1.255. So, I still drive safely until anything changes in braking. On the paperwork, the technician noted that I needed to have the air filter changed soon. However, I just replaced it a day before and I don't understand why I need replace it that soon. Because of the high labor costs along with the high-pressure selling of the brakes as well as the air filter incorrect condition, I have doubts about the shop. Although the service advisor seemed like a nice person, however that was my first visit to that shop and it could be my last with the troubles I had experienced. More
by digerati
Employees Worked With
Adrien the advisor with technician Number 65
