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Hatfield Buick GMC

Redlands, CA

4.7
390 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 390 reviews

June 17, 2023

Great service, friendly staff, timely service, fair pricing, okay waiting room, good location in Redlands. More

by tawatson424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

They did everything that I requested and did it quickly and correctly. I can always count on Hatfield to do the job right. More

by DNBURGESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

We have been buying all our vehicles from Hatfield Buick GMC for over 10 years we have bought over 9 vehicles More

by MERCIER3199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

June 17, 2023

No pressure, simple and easy transaction! All paperwork to complete the purchase was ready and quick! Hats off to the easiest vehicle purchase in my life!!! More

by harry19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Hatfield Buick GMC and we hope to see you again.

June 16, 2023

Great buying experience. The staff was friendly and helpful and made the experience painless and easy. More

by smithlafd
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 26, 2023 -

Hatfield Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2023

Alex did a great job. Had to deal with swapping tires out. He handled it all. More

by CONTACT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2023

Had my canyon serviced June 5, always pleased with work the is performed. This Tim thought I was charged twice and still have received my refund. I went to Hatfield 6/9 called 6/13 was assured my refund wo More

by CALLESGKIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Hatfield Buick GMC responded

Hi! I just checked with our office and we processed the refund on Wednesday 6/14. Our bank says it takes approximately 2 days to go through. It should be showing anytime now. Please, if you don't see it, give us a call. I apologize for the inconvenience.

Jun 19, 2023 -

CALLESGKIDS responded

Thank you for your response just checked my account and refund has posted.

Jun 19, 2023 -

Hatfield Buick GMC responded

Awesome! Thank you for the update. Have a great day!

June 16, 2023

Great customer service! Impressed with the quality of service provided to customers, and the staff is very knowledgeable and courteous,. More

by mvargas1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2023

Service department is always proficient, professional, and personable and my car is always returned quickly and complete. More

by JANZARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

Janzarr, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

June 16, 2023

Good people. Good service. We have been going to them for a long time. They always get the job done. More

by annatknsn
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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