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Hatfield Buick GMC

Redlands, CA

4.7
393 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 393 reviews

August 15, 2023

Andrian was great, explained to me about the servicing on my Buick Envision and how long it would take. He gave me a call as soon as my servicing was completed and had my vehicle ready for me when I arrived More

by Envisioness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Adrian is great. Excellent customer service. Another great experience at Hatfield! I will definitely bring my truck back. More

by michaelbaffa0507
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Adrian and Alex are always friendly and knowledgeable about my auto needs. They’re both a great team at Hatfield Buick GMC. THANKS TO THEM BOTH! 😃 More

by iPAC™
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Never had a bad experience at at Hatfield. Adrian always an outstanding job seeing that my Regal is serviced and ready on time. More

by RICHRETIRED6413
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

The service department is always helpful and, even without an appointment, the service is timely and well done. More

by PATBELK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

We are treated like friends and take care of our vehicles like they owned them More

by VOSSJWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

Always on time with their appointments not like others dealers where you have an appointment and still have to wait great staff More

by CHRISTOPHER.24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2023

Very easy purchase was very honest with the price and timel excellent service and very detail oriented of the vehicle More

by irudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2023

I had the oil changed on my 2018 GMC diesel truck. The first few days at home oil was deposited on my driveway, because the person who did the oil change did not clean up any spilled oil at the botto More

by Lyle
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 16, 2023 -

Hatfield Buick GMC responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We will take this opportunity to do some additional training with our staff. Can we help with the cleanup of the oil on your driveway? If we can, please call our Service Manager, Henry Adame, directly at 909-793-3238 and we will get it taken care of.

August 10, 2023

Excellent customer service from the service department and the courtesy ride gentlemen outstanding highly recommend. More

by janetricker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

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