Hatfield Buick GMC

Brought in my transmission for a leak that was identified. After 3 days, I was told it’s probably just engine oil from an oil change. Drove the car straight to another GMC dealer who identified th identified. After 3 days, I was told it’s probably just engine oil from an oil change. Drove the car straight to another GMC dealer who identified the leak and repaired it under warranty. I will be contacting GMC corporate about the horrible experience and the fact they let me leave with a transmission that could fail. More

I just purchased my 4th vehicle from Hatfield. Something kicked up on the highway and knocked one of the parking sensors inside of the bumper. When I took in the truck for its first complimentary Something kicked up on the highway and knocked one of the parking sensors inside of the bumper. When I took in the truck for its first complimentary service I pointed this out to the service writer and was quoted $125 to make the repair and I agreed. The next day I was called and told it would be over $500 to make the repair which I declined because I didn’t think not was fair to change the price. So now I have a new and expensive truck that screams at me every time I start it. The sensor is not Hatfields fault but I assumed that a repeat customer would get treated with a better level of service but now I know better. More

i always get my truck serviced and my warranty work done with no issue's at all , i like the SMALL SHOP vibe's and great quick service, Thank You with no issue's at all , i like the SMALL SHOP vibe's and great quick service, Thank You More

Beyond exceeded my expectations. Took my Tahoe for an oil change thought I’d have to be there for a few hours at least they got it done in less than an hour. Making an appointment Took my Tahoe for an oil change thought I’d have to be there for a few hours at least they got it done in less than an hour. Making an appointment is not a hassle either. Great service nice facility on the service side of the operation. Everybody is pleasant and approachable & greets you with a sincere smile and a hello. They will be my go to for all my GM product needs. More

Knowledgeable, communicated well and clearly Liked her style and approach. Showed us the cars features and set up phone style and approach. Showed us the cars features and set up phone More

I went in for an oil change, and the service was very fast. I took my own oil that I have had and wanted to use it up and I was given credit for it. Thank you so much for all the services that I have h fast. I took my own oil that I have had and wanted to use it up and I was given credit for it. Thank you so much for all the services that I have had. More

I would not think of purchasing from any other dealer. This is the fifth Buick I have purchased from Bill Hatfield Buick. Fourth generation!! This is the fifth Buick I have purchased from Bill Hatfield Buick. Fourth generation!! More

Kaylynn, was absolutely amazing. She was very knowledgeable with a very approachable personality. She took the time to answer my questions and concerns. During the purchase process s She was very knowledgeable with a very approachable personality. She took the time to answer my questions and concerns. During the purchase process she went above and beyond to make sure we were satisfied. More

The Best GM maintenance in the Redlands area, by far. The Staff is very knowledgeable, professional and the facility is always clean and tidy. The Staff is very knowledgeable, professional and the facility is always clean and tidy. More

Great experience working with Katlynn. She explained everything thoroughly and guided me through the process with complete professionalism, She explained everything thoroughly and guided me through the process with complete professionalism, More