Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hatfield Buick GMC
Redlands, CA
419 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 419 reviews
December 13, 2024
Always have had a good experience every time. This last time was not good at all. This last time was not good at all. More
by WOOD9197
Verified CustomerEmployees Worked With
December 08, 2024
Service personnel has been very kind and helpful! This is my third enclave, and I am looking forward to another! This is my third enclave, and I am looking forward to another! More
by DIANESOLBERG
December 08, 2024
Hatfield is great. I use them for my truck also. Service dept. is good and waiting room is good. I use them for my truck also. Service dept. is good and waiting room is good. More
by scotth1902
Employees Worked With
December 06, 2024
Upon arriving for my first complementary oil change after purchasing my 2023 Acadia I was met by Jacob Adame the service advisor and I gave him my cell phone number for him to update my information on the se purchasing my 2023 Acadia I was met by Jacob Adame the service advisor and I gave him my cell phone number for him to update my information on the service order and I informed him that the driver door has a squeaky noise and could that be addressed along with the first oil change, I informed Jacob that I would be waiting in the waiting room so please contact me when the work is completed I was never contacted by Jacob nor was the squeaky driver door addressed when I asked why he informed me that I would have to make another appointment for the squeaky door, which to me is a bit odd as to why it couldn’t be addressed then and there, so when he asked me to sign the paperwork I wrote on it that I was not happy with my very first impression of Hatfield’s service advisor and the service department. So my hopes are that when I need to return for future service that the customer professionalism is not substandard but way above the norm also it would be nice to receive some paperwork indicating how the overall condition of my vehicle not just that an oil change was done. Thank you More
by shemen3
Employees Worked With
December 02, 2024
Excellent Service, would definately recommend , Love the coffee bar and waitting area, Love my Envista! coffee bar and waitting area, Love my Envista! More
by yolandabarbosa76
November 29, 2024
Our family has been using Hatfield Buick for over 20 years. Great service. Recommends our friends and recently purchased a new car. years. Great service. Recommends our friends and recently purchased a new car. More
by Al WANER
November 28, 2024
They have great salesmen who are very helpful and not pushy. It was very easy to complete all the paperwork needed to purchase a truck. pushy. It was very easy to complete all the paperwork needed to purchase a truck. More
by lrf22
November 25, 2024
fine service dept. great everything went and i m great that everything went well thank you. great everything went and i m great that everything went well thank you. More
by tonloc1946
Employees Worked With
November 25, 2024
Easy to get relatively quick appt. times. Service done in very short time. Comfortable waiting area. Staff is friendly, efficient & courteous. times. Service done in very short time. Comfortable waiting area. Staff is friendly, efficient & courteous. More
by K75JIM
Employees Worked With
November 22, 2024
Last time I was at Hatfield Buick it was for an oil change on my 2018 diesel GMC truck. The previous oil change had resulted in oil spilling onto my driveway after I got home because they didn’t adequa change on my 2018 diesel GMC truck. The previous oil change had resulted in oil spilling onto my driveway after I got home because they didn’t adequately clean up old oil apparently. I asked them if they would be sure and be more careful this time and they said they would. Nonetheless, the next day at home I still had oil spilt on the driveway. This makes me not want to use the Service Department at Hatfield Buick. More
by Lyle
Employees Worked With
