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Hatfield Buick GMC
Redlands, CA
393 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 393 reviews
August 25, 2023
Wonderful customer service. I liked the fact that I was always updated on the progress of my vehicle I liked the fact that I was always updated on the progress of my vehicle More
by sweetvcatering
Verified CustomerEmployees Worked With
August 25, 2023
Great service and a really Easy process start to finish. The buying process and service department were great! The buying process and service department were great! More
by NCharette
August 25, 2023
Adrian is outstanding. Exemplary of a great service manager. He communicates very well. I have watched him deal perfectly with some difficult customers. Hatfield Buick Exemplary of a great service manager. He communicates very well. I have watched him deal perfectly with some difficult customers. Hatfield Buick GMC is lucky to have him aboard, More
by bchapin0
Employees Worked With
August 23, 2023
Mickey worked over and above to get us the truck we wanted. He also helped us with the new electronics, paired our phones, etc. We have worked with Mickey before on previous purchases and he is patie wanted. He also helped us with the new electronics, paired our phones, etc. We have worked with Mickey before on previous purchases and he is patient, not pushy and gets the job done. More
by DEANNPATTI
August 22, 2023
Rod was easy to deal with. When I drove away and sun hit dash I could see nothing but dust. tailgate had water spots, when I drive a new car home I want it to be sparkling When I drove away and sun hit dash I could see nothing but dust. tailgate had water spots, when I drive a new car home I want it to be sparkling More
by IVALEETEXAS.123
Employees Worked With
August 22, 2023
Great Service, friendly staff and quality work. Can’t bet that. It was an excellent experience. Can’t bet that. It was an excellent experience. More
by pld20130
August 21, 2023
Hatfield does quality work and are familiar with our vehicles. We trust sales and service to be honest and fair. vehicles. We trust sales and service to be honest and fair. More
by VOSSJWD
August 19, 2023
We were treated courteously and professionally. Our questions were all answered, and operation of our new vehicle was thoroughly explained. Our questions were all answered, and operation of our new vehicle was thoroughly explained. More
by LTCOLJMYERS
Employees Worked With
August 16, 2023
I know they watch out for my safety when doing the 21 pt inspection. I appreciate it! inspection. I appreciate it! More
by ASWARM
August 16, 2023
As always service department staff friendly and professional completed work in a timely manner have and will in future recommend your facility professional completed work in a timely manner have and will in future recommend your facility More
by RSMITTY508
Employees Worked With
