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Hatfield Buick GMC

Redlands, CA

4.7
393 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 393 reviews

August 30, 2023

This is the third vehicle we have purchased from Hatfield. Always great service. Mickey goes out of his way to make sure you are satisfied and answers your questions regarding the new features of More

by DEANNPATTI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Hatfield Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

August 30, 2023

not very happy being charged 199. each to inspect two different issues. they repaired one and not the other one. I was charged a total of 502.00 to repair the door lock on the drivers More

by jb9721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Terriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Hatfield Buick GMC responded

We would like the opportunity to address your concerns. Please reach out to our service manager, Henry Adame, at (909) 793-3238 when you have a chance. Thank you, and we look forward to hearing from you.

August 30, 2023

Great customer service, efficient, Service front desk is always helpful, sales lady was super patient with even I was just looking around in the show room More

by infantryman3792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Hatfield Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 30, 2023

I recently purchased a GMC truck from Hatfield Buick, and I couldn't be more pleased. The team especially Kailey and Rod were knowledgeable and friendly, making the whole process straightforward. The truck i More

by TMINER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2023

Didn’t have to wait for appointment and was out of there in on time. Good job. More

by RMARTIN1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2023

Staffs are professionals and helpful. Waiting area and restrooms are clean. Wish there's a carwash after the service tho... More

by sarah.cuizon1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2023

Purchasing our new car from Hatfield Buick was a very pleasant experience. The staff is pleasant, helpful, knowledgeable and professional. The entire process was easy and enjoyable. More

by llthome
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Hatfield Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

August 28, 2023

Mickey did a great job explaining the features of the car in the price. We feel we get a no pressure sale from Hatfield. That is why we buy all our cats here. More

by scotth1902
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 27, 2023

Service and personal attention is fantastic . Thankful for the help I have received at Hatfield. I will not go anywhere else.. More

by rlazar101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

Kaylynn was very informative. She provided very good service. Thank you for selling me my truck. More

by loadman17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Hatfield Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear you found our staff was so knowledgeable and helpful! We are glad we could help! Thank you again for choosing Hatfield Buick GMC and we hope to see you again.

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