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Hatfield Buick GMC
Redlands, CA
393 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 393 reviews
October 22, 2023
Adrien is friendly and prompt with arranging service for my car. Everyone at Hatfield is great to deal with. I plan on having my Buicks serviced at Hatfield in the future. my car. Everyone at Hatfield is great to deal with. I plan on having my Buicks serviced at Hatfield in the future. More
by mlm11980
Verified CustomerEmployees Worked With
October 08, 2023
Easy my second car from here and I received the best service in all ways service in all ways More
by SUDOLFAM6
October 08, 2023
Excellent job Very courteous Great staff I will definitely return for my next repair job definitely return for my next repair job More
by Nzanaty1952
October 05, 2023
The whole process from start to finish was easy and enjoyable, could not have asked for a better car buying experience! enjoyable, could not have asked for a better car buying experience! More
by N Warren
Employees Worked With
September 16, 2023
You guys did an excellent job. I only waited 45 minutes for my oil change. I only waited 45 minutes for my oil change. More
by stvnurs
Employees Worked With
September 13, 2023
Consider closing at 6pm instead of 5pm for your customers that WORK. My brand new $80 grand Buick leaked oil all over my driveway because whoever did the initial "free" service was SLOPPY and spilled oil EVE that WORK. My brand new $80 grand Buick leaked oil all over my driveway because whoever did the initial "free" service was SLOPPY and spilled oil EVERYWHERE (ask Adrien). Getting oil stains off takes effort and expense. Compensation would be appreciated. More
by baymce1
September 09, 2023
We worked with Rod and he was wonderful! Made the process seamless! Great service from everyone! Made the process seamless! Great service from everyone! More
by redlandscandlecompany
Employees Worked With
September 08, 2023
Transparent and honest in this world of mark ups and hidden charges. Mickey got our order picked up promptly and he was great with his communication throughout the process. We ran into delays while GM w hidden charges. Mickey got our order picked up promptly and he was great with his communication throughout the process. We ran into delays while GM was shipping my truck to the dealership and GM needs to make some improvements there. More
by reddevils7
Employees Worked With
September 07, 2023
Easy appointment process, on time service, great detail to work with Great customer service. Thanks to work with Great customer service. Thanks More
by rickgarcia143
Employees Worked With
September 06, 2023
Mickey was amazing! He came to help us on both of his days off! We got the SUV we wanted and left feeling extremely happy! He came to help us on both of his days off! We got the SUV we wanted and left feeling extremely happy! More
by mquev001
Employees Worked With
