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Hatfield Buick GMC

Redlands, CA

4.6
593 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 593 reviews

January 23, 2026

Alex was very helpful when my truck had an issue the day before Christmas. He assured me and got a rental vehicle so that I can travel out of state to see my family. My truck was quickly fixed and returned More

by KEVINNGUYEN1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

Hatfield Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 23, 2026

Mr. Alejandro was very kind. Perfect service I will continue to bring my vehicle in for all services. More

by JONATHANAMBROCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

Hatfield Buick GMC responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Hatfield Buick GMC

January 22, 2026

It feels as though being a loyal longtime customer does not mean as much. My Father in law spoke so highly of your business, I kept coming because he made it sound like the only place to go. The first time More

by LUNDIN_P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

Hatfield Buick GMC responded

Thank you for your feedback. We’re sorry to hear your recent visit felt disappointing, as that’s not the experience we want any customer to have—especially families who have trusted us for many years. During your visit, we provided a complimentary multi-point inspection and shared service recommendations based on the vehicle’s age and condition. These were meant to be informative, not pressured. We regret if this was not communicated in a way that reflected the respect and care we value. We appreciate you taking the time to share your concerns and would welcome the opportunity to speak with you directly. Our Service Manager, Henry Adame is available to answer any questions you may have. His phone number is 909-793-3238. Thanks.

January 22, 2026

I go to Hatfield because of the service I receive from Adrien V. Thank you Adrien. More

by RCOVER1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

Hatfield Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! We sincerely value your business and look forward to your next visit!

January 19, 2026

Alex and Adrian are the best! . I trust them with my vehicle service needs. Top notch More

by JEBERHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Hatfield Buick GMC responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hatfield Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2026

Adrien is such a God send . He is so patient , informative , and knows his stuff. Having car problems is so stressful! And I keep humans alive ! 😂 But he walked me through the More

by MISSDESIVILLALPANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Hatfield Buick GMC responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 18, 2026

I have been here a few times for an oil change. And the service advisors are courteous. The wait time Can fluctuate but the waiting area is fine. I haven’t had any reasons for complaint thus far. More

by DTAF81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

January 18, 2026

Great service! I would not take my truck to any others dealership. There it’s even one a lot closer to my house.. More

by JSEDGWICK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Hatfield Buick GMC responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Hatfield Buick GMC

January 17, 2026

Awesome. Friendly well informed and polite. Had a great buying experience. Will recommend to family and friends. More

by soundbyte22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Hatfield Buick GMC responded

Hi, we are so happy to read such a great review about Hatfield Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 13, 2026

Jacob and everyone over at Hatfield Buick GMC are awesome. The hospitality and professionalism is incomparable to any other dealership I’ve every encountered. More

by SUMMERTIME13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Hatfield Buick GMC responded

Hi, we are so happy to read such a great review about Hatfield Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

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