Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hatfield Buick GMC
Redlands, CA
495 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 495 reviews
July 18, 2025
It was my first service on my new Yukon and it went very smooth. Alex told me it would take an hour and that is just what it took. I waited in the waiting area while the work was done and they had water bot smooth. Alex told me it would take an hour and that is just what it took. I waited in the waiting area while the work was done and they had water bottles available. Great experience and will be back for next service. Thank you, Alex was great! More
by Craig and Tracy Judy
Verified CustomerEmployees Worked With
July 17, 2025
Excellent service as usual. Thank you for taking care of my car while its getting serviced. Thank you for taking care of my car while its getting serviced. More
by Ehoch32
Employees Worked With
July 11, 2025
I took a 2000 GMC Sierra 1500 with 240000 miles that needed to have my A/C was not working. I also needed a general inspection. I made my appointment 30 days in advance and filled out all the informatio needed to have my A/C was not working. I also needed a general inspection. I made my appointment 30 days in advance and filled out all the information required about my truck. When I got there they checked me in, asked me all the questions they needed from me. I went to to the lobby made a complementary coffee sat down and started to get comfortable. (About 10 min) Next thing I know the service guy who checked me in came down the hall to tell me that Hatfield GMC does not work on older trucks that have high mileage and need repair. They are afraid that something will go wrong and they will have to fix it. So I waisted my morning and had to find a mechanic that would work on my truck and not be worried that it was a older truck. One good thing ( I guess) was one of the owners contacted me to resolve the issue. Spoke to the owner who did not resolve anything, told me that what happened to me was their policy. (Thanks for nothing) In closing if you need your older truck or car for that matter and live in the inland empire, try SouthWestern Motors. More
by blkngld4evr
July 11, 2025
Excellent service. Adrien, Alex, Henry, Jacob and Augie are incredibly attentive. The mechanics are at the top of there game and are truly the unsung heroes.Genuinely h Adrien, Alex, Henry, Jacob and Augie are incredibly attentive. The mechanics are at the top of there game and are truly the unsung heroes.Genuinely honest individuals. Thank you Hatfield Buick/GMC of Redlands! More
by Swimfast2062
July 10, 2025
Very expensive repair… However the service, interaction with service management, communication of the status of the repair and other services was excellent. with service management, communication of the status of the repair and other services was excellent. More
by MOSHER05
July 09, 2025
I went to pick up some mud flaps I ordered. Bill quickly found them and I went on my way. Bill quickly found them and I went on my way. More
by brokenboneclub
Employees Worked With
July 05, 2025
Kevin worked very hard to get me the very best deal. I recommend Kevin and Hatfield Buick to anyone. I recommend Kevin and Hatfield Buick to anyone. More
by bclupperswr
Employees Worked With
July 05, 2025
We love going to Hatfield Buick. There people are friendly and there service department is top notch. There people are friendly and there service department is top notch. More
by MALHORN708
July 02, 2025
Hatfield is GREAT! !! Thank you so much!! We have been going there for many years!!! !! Thank you so much!! We have been going there for many years!!! More
by garpauley
June 30, 2025
Solid. This is the fifth Buick I have purchased from Hatfield...working with four different generations. Hatfield is very highly regarded in the Redlands C This is the fifth Buick I have purchased from Hatfield...working with four different generations. Hatfield is very highly regarded in the Redlands Community, and rightfully so. More
by DOUGHAIRGROVE
