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Hatfield Buick GMC

Redlands, CA

4.7
477 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 477 reviews

June 02, 2025

In and out in 30 minutes for a regular service. Adrian did great and was very polite as ususal. More

by FRANK@FRANKIMBERT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

One of the Best car buying experiences I have had. Definitely my go to GMC dealer from now on. More

by lrkull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hidalgo-Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

The only thing wrong with bringing my car for service is the Danger of parking my vehicle in a dangerous area. It puts customers and their property at risk. When available I will book at another dealer More

by crashcrashcrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Working with Rod was a pure pleasure. The process was easy. I won’t buy a vehicle anywhere else in the future. More

by Michael Day
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Hatfield Buick GMC responded

Michael, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2025

Actually, the issue was resolved before I came in for service. But they still went over the issue and I learned a number of ways to solve the problem I had. Yhanks More

by JEFFREYLSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2025

Great place with great people. Always take care of me when I need to get service done More

by kevinhidalgomarin
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2025

Extremely professional and helpful no nonsense didn’t try to upsell me gave me all the information that I needed showed me how to use the vehicle gave me all the fax and information that I needed really appr More

by larryperondi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2025

The service was quick. They were able to take care of my recall during service. More

by sjtorres1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Hatfield Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

May 23, 2025

I have been using Hatfield service department for years, Adrien is the best service manager I have worked with. Excellent customer service, polite, and courteous. More

by VMFLANAGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Hatfield Buick GMC responded

Thank you for choosing Hatfield Buick GMC as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2025

Your prices are too high. The area for waiting while my car was serviced is noisy, inconvenient and uncomfortable. More

by cleddleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Hatfield Buick GMC responded

Hi, We work very hard to provide a comfortable and transparent experience for our customers. We are family owned and operated and we are disappointed to hear that you were not satisfied with your experience with us. We provide a written estimate prior to all repairs so that customers know what each repair costs. We are happy to provide complimentary shuttle rides home if you do not want to wait in our waiting room in the future. We appreciate your business and hope you will give us another chance in the future.

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