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Hatfield Buick GMC
Redlands, CA
549 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 549 reviews
November 14, 2025
Alex and Adrian are the best. I take my Chevy trail boss for service because o trust them. 2019 at 167,540 miles I take my Chevy trail boss for service because o trust them. 2019 at 167,540 miles More
by JEBERHARDT
Verified Customer
November 08, 2025
Everyone that I talked to was very polite. They repaired my truck a day early. Very professional They repaired my truck a day early. Very professional More
by BOWHUNTERSMITH1
November 07, 2025
I always receive excellent service at Hatfield Buick. They are an honest dealership, and they don’t upsell on service or vehicles. They are an honest dealership, and they don’t upsell on service or vehicles. More
by maggiemetzfreeman
October 30, 2025
Friendly and helpful. I love bringing my car here for her tune-ups! Always dependable with getting me a ride to work and back later to pick up my car! I love bringing my car here for her tune-ups! Always dependable with getting me a ride to work and back later to pick up my car! More
by KNMCKENNEY
Employees Worked With
Other Employees :
Adrian Vasquez driver
October 30, 2025
Everybody there was terrific. Experience was efficient and kind. Would recommend always. Great follow up. Experience was efficient and kind. Would recommend always. Great follow up. More
by PATSY.OPPENHEIM
Employees Worked With
Other Employees :
Crista Hatfield, Rodney Sheffield, Adrien in Service
October 30, 2025
I dropped my car off in the am (scheduled appt); my car was never looked at. Sunroof was broken then and continues to be broken now. Technician could not have been less interested in the status of my car w was never looked at. Sunroof was broken then and continues to be broken now. Technician could not have been less interested in the status of my car when I inquired about its status for myself. It was obvious he could care less whether my car was fixed or not. There was no plan to get it fixed. There was no plan to figure it out. No plan at all to have us back. No plan, no plan, no plan. They don’t care. More
by ARMYGIRL0506
Employees Worked With
October 25, 2025
Service dept was substandard, kept vehicle longer than stated when scheduled, when I received my vehicle and battery was dead, they did not offer any assistance with this other than quoting me the price o stated when scheduled, when I received my vehicle and battery was dead, they did not offer any assistance with this other than quoting me the price of anew battery ($460). The battery in my vehicle was just replaced a week earlier. I called and spoke to a manager, she said she would look into this issue and never called me back. More
by Dlange001
Employees Worked With
October 20, 2025
Adrien has always been so helpful and professional. He makes sure we are attended to promptly, keeps us updated if we are waiting for our car, sets up rental if needed. We have never had any issues w He makes sure we are attended to promptly, keeps us updated if we are waiting for our car, sets up rental if needed. We have never had any issues with his service over the years. Great work Adrien! More
by DEBRAFREDT
Employees Worked With
October 15, 2025
Dealership is very friendly, neat organized, clean work is done in top-notch fashion, would highly recommend. is done in top-notch fashion, would highly recommend. More
by quab123
October 13, 2025
The customer service department does not put the customers needs first and does not value their time. This location is driven more by profit than the customers needs. customers needs first and does not value their time. This location is driven more by profit than the customers needs. More
by karissamcconnell
