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Harvey Cadillac

Grand Rapids, MI

4.8
84 Reviews

2600 28th Street SE

Grand Rapids, MI

49512

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Showing 84 reviews

October 09, 2024

Scheduled service at the dealership was excellent. They were ready for me at the appointed time, waiting room was clean with snacks, and friendly service. More

by Dan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael
September 13, 2024

Excellent Service Department . Joe is great to work with. I recommend them. Appreciate the cleanliness More

by mikep2251
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joe
August 30, 2024

Staff very courteous and helpful. Willing to answer all questions. Service good, with updates as promised. More

by Willahill
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Recommend Dealer
Yes
Employees Worked With
Michael
August 14, 2024

Harvey Lexus does a great job - service department is very informative and friendly, I recommend More

by alan_bolter
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Coreen
June 11, 2024

Coreen was most helpful, she was professional, knowledgeable and friendly. Coreen was able to fix one one service issue and combined it with upcoming appointment. ( time saved) It was a pleasure More

by ldianewalsh
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Coreen
May 23, 2024

I have had my 2022 GX460 serviced here six times (every 5,000 miles since my first service at 10,000 miles). I just completed my 30,000-mile service, and it was a major one. This dealership and its service More

by SCHAVEZ
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian
May 18, 2024

This has always been a world class experience. They are knowledgeable about all the services you need and don’t add on unnecessary expenses to your service. The staff is courteous and professional More

by tvanhoeven
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Stephanie and new person Laura I believe
May 10, 2024

Always helpful and courteous. , do a thorough job! I like the waiting area, too , coffee and water is appreciated! More

by jan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Stephanie Hill
May 05, 2024

We are looking at buying our 6th consecutive Lexus all due to the excellent quality of their product, maintenance service and friendly and capable staff. I think that says it all. More

by tkdawson629
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian and Coreen
April 25, 2024

I can’t believe that on a 3 month old RX350 I would have to have a brand new condenser and Freon charge of $1,039.36. Service person says a stone caused the hole and leak. What’s to say another stone in the More

by care.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil Bondy, Joseph Dekraker
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