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Harvey Cadillac
Grand Rapids, MI
110 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 110 reviews
May 11, 2026
Amazing service department! They get me in, diagnosed and back on the road better than I could hope. Only positive things to say about the Harvey Lexus team. Love servicing her They get me in, diagnosed and back on the road better than I could hope. Only positive things to say about the Harvey Lexus team. Love servicing here! More
by Duker
Employees Worked With
Brian ngo
March 18, 2026
Randy Bugg did an excellent job finding the right car for me and going the extra mile so I could take it home the same day. I highly recommend Randy Bugg and Harvey Cadillac. me and going the extra mile so I could take it home the same day. I highly recommend Randy Bugg and Harvey Cadillac. More
by Cigarrman45
Employees Worked With
Randy Bugg
March 13, 2026
Just returned home from Lexus. I requested my “credit card” key to be checked because it was not working. At checkout i was told it was working but checking at home it does not w I requested my “credit card” key to be checked because it was not working. At checkout i was told it was working but checking at home it does not work. Also, I requested the sunroof trim piece be reinstalled because it fell out. The driver side trim fell out previously and they glued it back. But I was told I could glue it back if I wanted but they were not. Not satisfied with this service at all. More
by drdaveaussicker
Employees Worked With
Alex
October 28, 2025
Service visit was very efficient. Good communication with dealer about what services I needed and what I did not need/want. Service was completed quickly and their report contained Good communication with dealer about what services I needed and what I did not need/want. Service was completed quickly and their report contained much good. data on the state of my vehicle. More
by B1troy
Employees Worked With
Coreen
October 09, 2025
This dealer provides excellent service. I took my car in on 10/6/2025 for an oil change, tire rotation and a 21-point inspection. The service was provided immediately on my arrival and ap I took my car in on 10/6/2025 for an oil change, tire rotation and a 21-point inspection. The service was provided immediately on my arrival and appointment time. I’m very happy with Harvey Cadillac! More
by marysova2003
Employees Worked With
Stephanie Hill was the service advisor
September 30, 2025
From the time I pulled my vehicle in the garage door at Harvey, they made me feel special. They addressed my concerns and made me feel like my concerns mattered. They gave me a loaner vehicle while my vehi Harvey, they made me feel special. They addressed my concerns and made me feel like my concerns mattered. They gave me a loaner vehicle while my vehicle was being serviced that was similar to the interior of my vehicle so that there was no learning curve. I really appreciated that. I would definitely recommend Harvey for service! More
by TBETHANY
Employees Worked With
Brad Reynolds
