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Harvard Ford LLC - Service Center

Harvard, IL

4.9
91 Reviews

91 Reviews of Harvard Ford LLC - Service Center

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March 04, 2024

Always prompt, friendly service. Gives time estimate for repair and is always on time unless another problem is discovered. More

by jwilkins1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Mar 04, 2024 -

Harvard Ford LLC responded

Thank you so much for the kind words. We really appreciate it.

March 04, 2024

Excellent service department showing my 2023 Lightning the care and love. Unfortunately, Ford has issues that keep a healthy relationship going with my truck by bringing them together on almost a monthly More

by Dr. Lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Holst
Report | Print
March 01, 2024

Harvard Ford has a friendly, helpful, efficient and knowledgeable staff from initial appointment making to check-in arrival to service to check out. More

by sllewis366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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February 27, 2024

Very knowledgeable service department. Actually do what they say. They’re going to, kind of rare these days. Quite satisfied with their service. More

by cele8817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
Report | Print
Feb 27, 2024 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review. We really appreciate it.

February 26, 2024

Drooped my truck off for a recall. Made the appointment, when I got there. Within 5 minutes my truck was in shoo. It took about a hour. There staff was great. Would highly recommend Ha More

by wiltsepatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, always helpful
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Feb 27, 2024 -

Harvard Ford LLC responded

Thanks Patrick so much of the kind words and the 5 Star Review. We really appreciate it!

February 26, 2024

Vehicle repairs have not been solved or completed accurately over the past three visits. Being dismissed by service writers and being told the problem is fixed when it hasn't been is unacceptable. More

by amystclair
Recommend Dealer
No
Employees Worked With
Gene
Report | Print
February 24, 2024

The service team is great. Always good communication and friendly service. I always recommend them to others. More

by kadefalco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Report | Print
Feb 27, 2024 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review. We really appreciate it!

February 23, 2024

Time spot was great , but mechanics didn’t wipe off excess oil from oil filter More

by pork1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Feb 27, 2024 -

Harvard Ford LLC responded

Thank you so much for the review. We really appreciate the feedback. I apologize for excess oil that was left on the filter.

February 10, 2024

Friendly people, Great work, Great price, State of the Art Service Center, I take all my trucks and cars here for service! More

by DieselPaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene, Kimberly, Eric, every service tech, Parts, Sara, Heather, Sean, Bob, Chris
Report | Print
February 08, 2024

I had another amazing vehicle buying experience with Harvard Ford. Highly recommend Sean and his Team More

by mcarnrite
Recommend Dealer
Yes
Employees Worked With
Sean Sivore
Report | Print
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