Alex Mercado
Alex Mercado at Harvard Ford LLC

Alex Mercado

Sales Consultant

Harvard Ford LLC

5250 US-14
Harvard, IL 60033

Contact Me
5.0
61 Reviews

Languages Spoken

Spanish Spanish

5.0

61 Reviews

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61 Reviews of Alex Mercado

May 21, 2026

Dealership Rating
Employee Rating

The associate was nice and friendly,helpful and took care of all my problems and concerns. More

by sheilasumler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad, Andrew List

May 21, 2026

Harvard Ford LLC responded

Thanks for the 5 Star Review and the kind words! It's our pleasure working with you.

May 20, 2026

Dealership Rating
Employee Rating

Brandon is the most experienced in person I’ve ever met about Ford vehicles!! Helped through the entire process and helped me through choices that were best for me. More

by joeherba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad, Andrew List

May 20, 2026

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review! It is always our pleasure to work with you. Enjoy your new truck. It's a beauty!

May 18, 2026

Dealership Rating
Employee Rating

The service team was on time with my oil change while I waited. No concerns from me. More

by brigill76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2026

Dealership Rating
Employee Rating

The Harvard IL Ford dealership is my favorite place to go for all my automotive needs from tune-ups to recalls to sales. This is the 2nd review I've submitted for the same service call. More

by LESLIEMCKITTRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad, Andrew List , I didn't deal with anyone in Sales.

May 12, 2026

Harvard Ford LLC responded

Thanks so much for the 5 Star Review! We really appreciate it.

April 26, 2026

Dealership Rating
Employee Rating

Great personal ,fast paperwork,swift delivery,very good instructions,clean car,but only a quarter tank of gas More

by random52
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad, Andrew List

Apr 27, 2026

Harvard Ford LLC responded

Thanks so much for the 5 Star review! We really appreciate you working with Harvard Ford!

April 18, 2026

Dealership Rating
Employee Rating

Top notch service. Makes us feel safe on the road. Kimberly does an excellent job. More

by tclemet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2026

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review. It's our pleasure working with you.

April 15, 2026

Dealership Rating
Employee Rating

The association was very nice and helpful,explained what he was doing and answered all my questions I had concerns about. More

by sheilasumler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad, Andrew List

Apr 16, 2026

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review! We really appreciate it.

March 23, 2026

Dealership Rating
Employee Rating

We always have a good experience when working with Harvard Ford. Whether it’s for a personal vehicle or a vehicle for our company we always feel like we are treated very well and our time is valued. S More

by jeremy@gateway-construction.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2026

Harvard Ford LLC responded

Thanks so much for the kind words and 5 Star Review. It's our pleasure working with you and your family!

March 09, 2026

Dealership Rating
Employee Rating

Great people great place! I pass several dealerships to do business with Harvard Ford. I've purchased two vehicles in the past two years there and I recommend the sales and se More

by f.castillo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Goad, Andrew List

Mar 09, 2026

Harvard Ford LLC responded

Thanks for the kind words! We really appreciate it.

January 27, 2026

Dealership Rating
Employee Rating

Took my bosses Lexus in to be serviced and had them do a beginner detail. I’ve taken my vehicles to get detailed before and they didn’t come close to the job that Ford did in Harvard. Service managers are e More

by jignrapala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Harvard Ford LLC responded

Thanks so much for the kind words. It's our pleasure working with you.

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