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Harvard Ford LLC - Service Center

Harvard, IL

4.9
91 Reviews

91 Reviews of Harvard Ford LLC - Service Center

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April 02, 2024

Overall great service and very friendly staff! They’re fast, efficient and get right to the point. More

by dancolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Harvard Ford LLC responded

Thanks Dan for being a customer! It's our pleasure working with you.

March 29, 2024

I was pleased with the results of my visit to Harvard Ford. The staff were very friendly and accommodating and the service was fast and efficient with minimal wait time. I definitely recommend them to More

by doerfleifd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 29, 2024

I really appreciate the valet service you . It takes the inconvenience out of being down to one car when two are needed. Everyone is very nice and professional. Thank you so much. More

by BA.BOSMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with anyone in sales
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March 22, 2024

Excellent job as always. This is my last visit to Harvard Ford as I am retiring and my company wants their car back....BUMMER!! Thanks to the team at Harvard Ford for keepin More

by Jo Madre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service lady...don't know her name. She deserves a huge raise!!
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Mar 22, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words! We will pass you comments on to Kim in Service. Congrats on your retirement.

March 21, 2024

Staff is very attentive and well trained! They researched the computer problem with Ford and found a solution. More

by JHEIDT2543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie
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Mar 21, 2024 -

Harvard Ford LLC responded

Thanks for the 5 Star review. We appreciate you coming to Harvard Ford for your service needs.

March 21, 2024

had issues with the Sync system, the tech that worked on it got it updated Properly now it works like it’s brand new More

by cwaynepetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Van De Water
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Mar 21, 2024 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review! It was our pleasure to help.

March 17, 2024

Good dealership everybody’s friendly and get the job done. Call in my problems got taken care of quickly. More

by avamyangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie castillo
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Mar 18, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words. We look forward to working with you in the future.

March 14, 2024

Freddy was great! He was friendly and accommodating. Had a lot going on with my vehicle and Harvard Ford made it as smooth as possible. Cannot remember her name but th More

by tcanty74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy
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Mar 14, 2024 -

Harvard Ford LLC responded

Thank you so much for coming to Harvard Ford and giving us positive feedback. We really appreciate you coming!

March 05, 2024

They were very nice and told be what they had done to my car also they took it for a test drive to make sure it was working correctly More

by legs001
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
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Mar 05, 2024 -

Harvard Ford LLC responded

Thanks so much for the positive review. We really appreciate you coming to Harvard Ford!

March 05, 2024

Harvard Fordbis a family friendly place. They are always prompt, helpful, and patient. It’s my favorite dealership that I will always go back to for anything I need done on my F150. They More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
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Mar 06, 2024 -

Harvard Ford LLC responded

Thank you so much! We really appreciate you saying that and coming to Harvard Ford for any automotive needs.

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