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Harvard Ford LLC - Service Center

Harvard, IL

4.8
77 Reviews

77 Reviews of Harvard Ford LLC - Service Center

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February 26, 2024

Vehicle repairs have not been solved or completed accurately over the past three visits. Being dismissed by service writers and being told the problem is fixed when it hasn't been is unacceptable. More

by amystclair
Recommend Dealer
No
Employees Worked With
Gene
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February 26, 2024

Drooped my truck off for a recall. Made the appointment, when I got there. Within 5 minutes my truck was in shoo. It took about a hour. There staff was great. Would highly recommend Ha More

by wiltsepatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, always helpful
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Feb 27, 2024 -

Harvard Ford LLC responded

Thanks Patrick so much of the kind words and the 5 Star Review. We really appreciate it!

February 24, 2024

The service team is great. Always good communication and friendly service. I always recommend them to others. More

by kadefalco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
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Feb 27, 2024 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review. We really appreciate it!

February 23, 2024

Time spot was great , but mechanics didn’t wipe off excess oil from oil filter More

by pork1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Feb 27, 2024 -

Harvard Ford LLC responded

Thank you so much for the review. We really appreciate the feedback. I apologize for excess oil that was left on the filter.

February 10, 2024

Friendly people, Great work, Great price, State of the Art Service Center, I take all my trucks and cars here for service! More

by DieselPaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene, Kimberly, Eric, every service tech, Parts, Sara, Heather, Sean, Bob, Chris
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February 08, 2024

I had another amazing vehicle buying experience with Harvard Ford. Highly recommend Sean and his Team More

by mcarnrite
Recommend Dealer
Yes
Employees Worked With
Sean Sivore
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February 08, 2024

Service department always does an excellent job. Would always recommend Harvard ford for anything a customer would need. More

by rwhawki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
Report | Print
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