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Harvard Ford LLC - Service Center

Harvard, IL

4.8
77 Reviews

77 Reviews of Harvard Ford LLC - Service Center

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March 21, 2024

Staff is very attentive and well trained! They researched the computer problem with Ford and found a solution. More

by JHEIDT2543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie
Mar 21, 2024 -

Harvard Ford LLC responded

Thanks for the 5 Star review. We appreciate you coming to Harvard Ford for your service needs.

March 21, 2024

had issues with the Sync system, the tech that worked on it got it updated Properly now it works like it’s brand new More

by cwaynepetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Van De Water
Mar 21, 2024 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review! It was our pleasure to help.

March 17, 2024

Good dealership everybody’s friendly and get the job done. Call in my problems got taken care of quickly. More

by avamyangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie castillo
Mar 18, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words. We look forward to working with you in the future.

March 14, 2024

Freddy was great! He was friendly and accommodating. Had a lot going on with my vehicle and Harvard Ford made it as smooth as possible. Cannot remember her name but th More

by tcanty74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy
Mar 14, 2024 -

Harvard Ford LLC responded

Thank you so much for coming to Harvard Ford and giving us positive feedback. We really appreciate you coming!

March 05, 2024

They were very nice and told be what they had done to my car also they took it for a test drive to make sure it was working correctly More

by legs001
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
Mar 05, 2024 -

Harvard Ford LLC responded

Thanks so much for the positive review. We really appreciate you coming to Harvard Ford!

March 05, 2024

Harvard Fordbis a family friendly place. They are always prompt, helpful, and patient. It’s my favorite dealership that I will always go back to for anything I need done on my F150. They More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
Mar 06, 2024 -

Harvard Ford LLC responded

Thank you so much! We really appreciate you saying that and coming to Harvard Ford for any automotive needs.

March 04, 2024

Excellent service department showing my 2023 Lightning the care and love. Unfortunately, Ford has issues that keep a healthy relationship going with my truck by bringing them together on almost a monthly More

by Dr. Lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Holst
March 04, 2024

Always prompt, friendly service. Gives time estimate for repair and is always on time unless another problem is discovered. More

by jwilkins1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Mar 04, 2024 -

Harvard Ford LLC responded

Thank you so much for the kind words. We really appreciate it.

March 01, 2024

Harvard Ford has a friendly, helpful, efficient and knowledgeable staff from initial appointment making to check-in arrival to service to check out. More

by sllewis366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
February 27, 2024

Very knowledgeable service department. Actually do what they say. They’re going to, kind of rare these days. Quite satisfied with their service. More

by cele8817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
Feb 27, 2024 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review. We really appreciate it.

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