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Harvard Ford LLC - Service Center

Harvard, IL

4.9
91 Reviews

91 Reviews of Harvard Ford LLC - Service Center

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October 03, 2024

Harvard Ford is exceptional! The really do go above & beyond in taking care of their customers! More

by clw10766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Oct 04, 2024 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review. It's our pleasure working with you.

October 01, 2024

Had a great experience when I took in my car for some engine work done. Very professional and reliable people. More

by lalotovar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic dept
Oct 01, 2024 -

Harvard Ford LLC responded

Thanks for the kind words. It was our pleasure to work with you.

October 01, 2024

Very helpful with purchasing tires I could afford, along with install and alignment. Service members are always so helpful and friendly. More

by jhammar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim in Service
Oct 01, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words and 5 Star review. We really appreciate it!

September 28, 2024

Efficient service. Friendly professional staff. Thorough inspection. Ease of booking for service. Overall great experience. More

by jwilkins1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Harvard Ford LLC responded

Thank you so much for the 5 Star Review. We really appreciate it. It's our pleasure working with you.

September 15, 2024

Gen from service is great! I would recommend any ford truck service done here! Very happy! More

by electricalworkinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words. It's our pleasure working with you.

September 10, 2024

Gene and Eric always take good care of our trucks when they need service. When a problem arises, they are quick to get the truck in, diagnose and fix. More

by studioofjjanzen86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene, Eric
Sep 11, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words. It's our pleasure to work with you.

August 27, 2024

Recently had my oil changed. Was happily greeted by Kim, as always! Walked inside to wait, and was greeted by almost half of the salespeople.....every person who works at Harvard More

by AWURTZ8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Harvard Ford LLC responded

Thanks so much for the king words. It's always a pleasure to work with you.

August 23, 2024

Everything is great. Service team is super. Our scheduled oil changes are easy to schedule. Always ready when they say. Keep you updated if there are going to be future s More

by f&d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department and Cashier
Aug 23, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words. We really appreciate you coming to us for all your vehicle needs!

August 22, 2024

I had to go back in and request the service I had taken my truck in for to actually be done. After tell the service writer my husband who is a master mechanic would be contacting him to see what the findin More

by hvander04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
August 21, 2024

Work was done as expected. Will take my car there everytime. But, they need to get coffee. More

by wagnerdonnajo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024 -

Harvard Ford LLC responded

Thanks for the feedback. We appreciate your letting us know. Usually coffee is hot and ready in the waiting area.

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