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Harvard Ford LLC - Service Center

Harvard, IL

4.9
98 Reviews

98 Reviews of Harvard Ford LLC - Service Center

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January 21, 2025

Kimberly and Gene in service are the best! The entire dealership is awesome, and everyone treats you like family! More

by mquiros81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly and Gene
Jan 21, 2025 -

Harvard Ford LLC responded

Thanks for the kind words and the 5 Star Review. It's our pleasure working with you.

January 21, 2025

Couldn’t be happier. Brandon was very professional and friendly. Left with the truck I wanted and felt like I got a great deal. No pressure. Great buying experience. More

by JEREMYHANSEN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review. It was our pleasure working with you!

January 09, 2025

Don't have to wait for weeks for an appointment . Usually can get service within the week that you call. This is a plus More

by kdlhok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Harvard Ford LLC responded

Thanks so much for the recommendation. It's our pleasure.

January 09, 2025

The people were really nice and took care of my car really well. I see why my husband likes them. More

by brizilla.quality
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't work with sales at all.
Jan 09, 2025 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review. We really appreciate it.

January 07, 2025

Didn't have any problems in scheduling an appointment. The problem with my vehicle was found and corrected right away. More

by knakebill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with anyone in the Sales Dept
Jan 07, 2025 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review. We really appreciate you using Harvard Ford for your Service Needs.

January 04, 2025

Explained well on what they would be doing and what the cost would be roughly around More

by BRTKNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 03, 2025

Very happy with the service and the people at Harvard Ford. Kimberly Harwood is an outstanding person to work with. The Harvard Ford service center is First Class! Thank You! More

by luke105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Harvard Ford LLC responded

Thanks so much for the kind words! We really appreciate it. It's our pleasure to work with you.

January 03, 2025

Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, More

by Edward Schuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Harwood
Jan 03, 2025 -

Harvard Ford LLC responded

Thanks so much for the kind words! We really appreciate it.

January 03, 2025

I was at my boyfriends parents for Christmas in Illinois and we needed to get back to Indiana for Christmas with my family on Saturday. The water pump on my Explorer was leaking when we arrived in Illinois More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Harwood, Gene Holst
Jan 03, 2025 -

Harvard Ford LLC responded

Thank you so much for the kind words! We're glad you were able to celebrate the Holidays!

December 31, 2024

They have always taken care of me service has always treated me right and sales person‘s always taking me care of me helping me with all the paperwork and all of the stuff before my new cars arrived More

by jedediah1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review. It's our pleasure working with you!

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