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Harvard Ford LLC - Service Center

Harvard, IL

4.8
68 Reviews

68 Reviews of Harvard Ford LLC - Service Center

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October 10, 2024

I’m a little disappointed the appointment was set up to reattached the track above the sliding rear window and also look at the trim piece up on the roof where it was leaking. I was told the truck would ha More

by gholmes2290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any
October 08, 2024

Kimberly, as well as the techs, are always great. They go above and beyond to take care of my 450,000+ mile vehicle, which is the source of income for my family. Thank you for keeping me safely on th More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Oct 11, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words. It's our pleasure to work with you.

October 08, 2024

Kim and the service team are always great, communication and recommendations are professional. They always make sure I am happy and taken care of. More

by marc.a.blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly in service
Oct 08, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words Marc. It's our pleasure to work with you!

October 05, 2024

The YOUNG LADY THAT DOES THE DETAILING DOES A WONDERFUL JOB. MY CAR IS 20 YEARS OLD AND SHE MADE IT LOOK BRAND NEW!!! More

by wjstutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

A great dealership. Bought my truck from them 4 years ago and have always used them for my service needs. Just purchased complete set of tires during their October sal More

by jhammar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words. We really appreciate you coming to Harvard Ford for you vehicle needs!

October 05, 2024

Always takes care of my needs promptly. Would highly recommend Harvard Ford service to anyone. More

by micadeneen9
Recommend Dealer
Yes
Employees Worked With
Haven't used anyone in sales
October 03, 2024

Harvard Ford was able to get me in quickly to replace the rock-damaged windshield on my new Ford Escape hybrid, They did a great job. More

by debsacat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 03, 2024 -

Harvard Ford LLC responded

Thank you so much for the 5 Star Review! It was our pleasure working with you.

October 03, 2024

Harvard Ford is exceptional! The really do go above & beyond in taking care of their customers! More

by clw10766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Oct 04, 2024 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review. It's our pleasure working with you.

October 01, 2024

Had a great experience when I took in my car for some engine work done. Very professional and reliable people. More

by lalotovar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic dept
Oct 01, 2024 -

Harvard Ford LLC responded

Thanks for the kind words. It was our pleasure to work with you.

October 01, 2024

Very helpful with purchasing tires I could afford, along with install and alignment. Service members are always so helpful and friendly. More

by jhammar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim in Service
Oct 01, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words and 5 Star review. We really appreciate it!

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