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Harvard Ford LLC - Service Center

Harvard, IL

4.8
77 Reviews

77 Reviews of Harvard Ford LLC - Service Center

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November 02, 2024

Harvard Ford is Always professional, prompt, thorough and friendly. Favorite place to get my car serviced. More

by jaqiepenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review! We really appreciate the positive feedback.

November 02, 2024

It is a great place for service. Service department is knowledgeable and well versed with vehicles. More

by schleu3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Harvard Ford LLC responded

Thank you so much for the kind words. We really appreciate the kind words. It's our pleasure working with you.

October 23, 2024

Employees are friendly, helpful and courteous. Pick up service would be awesome an all review! More

by danielle.provost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Appt. was for service.
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Oct 24, 2024 -

Harvard Ford LLC responded

Thanks Danielle. It's our pleasure working with you. We are happy to pick up and deliver your vehicle whenever you need service.

October 18, 2024

Just a pleasant experience. Nice people and considerate of my health issues. Love Harvard Ford... it's our family's choice! More

by mlmateja70
Recommend Dealer
Yes
Employees Worked With
Kim
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Oct 18, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words! We Love the Mateja Family! You all are always a pleasure to work with.

October 16, 2024

Nice to know that our freinds at Harvard Ford take care of us. We appreciate them. More

by illgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Harvard Ford LLC responded

Thanks so much for the 5 Star Review. We really appreciate it and look forward to working with you in the future.

October 16, 2024

Great service an dealership. .special thanks to Sean Gene Alex an Brandon an all the mechanics ... More

by wscuderi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene in service
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October 12, 2024

From the time I got help from Brandon Goad, ordering my truck was a dream come true. He helped me customize it to my needs. Love my truck! And the service department is amazing. Very happy. More

by beth_shodeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Harvard Ford LLC responded

Thanks for the kind words! Enjoy that new truck. We look forward to working with you in the future for all your vehicle needs.

October 12, 2024

Having my oil changed at my house was the biggest convenience. Everything was done processionally and quickly. More

by halliewozniewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Harvard Ford LLC responded

Thanks so much for the kind words. It's our pleasure!

October 12, 2024

Always friendly staff, efficient check-in. Besides oil change a thorough check of many other components were completed. Overall a quick and wonderful experience. More

by jwilkins1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Castaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Harvard Ford LLC responded

Thank you so much for the 5 Star Rating. It's our pleasure working with you.

October 10, 2024

I’m a little disappointed the appointment was set up to reattached the track above the sliding rear window and also look at the trim piece up on the roof where it was leaking. I was told the truck would ha More

by gholmes2290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any
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