
Harper Volkswagen
Knoxville, TN
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I had some repair work done on my car at Harper Volkswagen and everything was done in a timely and efficient manner. Andy Maxey was very helpful and friendly. I would recommend Harper to others. Volkswagen and everything was done in a timely and efficient manner. Andy Maxey was very helpful and friendly. I would recommend Harper to others. More
Steve Holmes was very friendly and knowledgeable about the cars. He made us feel comfortable and important while we were there. After we bought a car from him, he took the time to show us how to us the na the cars. He made us feel comfortable and important while we were there. After we bought a car from him, he took the time to show us how to us the navigation unit and if we need to come back for help he would take the time with us. More
I knew exactly what I was looking for and Mr. Holmes helped me track the vehicle down quickly. He was very helpful in addressing all of my concerns during the buying process, and has since shown a genui helped me track the vehicle down quickly. He was very helpful in addressing all of my concerns during the buying process, and has since shown a genuine interest in my satisfaction with the new car. Thanks again, Steve! -Mike B. More
On a trip from South Carolina to Illinois I experienced car trouble and had to be towed to the nearest VW dealer. I was there less than an hour when I was told it would take a days to repair my car. The car trouble and had to be towed to the nearest VW dealer. I was there less than an hour when I was told it would take a days to repair my car. The dealer put me in a loaner and only asked that I return it with the same amount of gas. The service was wonderful and my service technician, Steve Nicole, was wonderful as well. He treated my with consideration and respect. Since I am a woman and was traveling alone this was important and took a lot of the fear I was feeling away. We have owned a Jetta since 2001 and have been to many dealers. None of them have been as friendly or accommodating as Harper. I would highly recommend Harper and truly wish we lived closer so we could use them for further service. More
It was a real pleasure working with Adam Fletcher. He was very patient and knowledgeable. He helped me make this purchase a surprise for my wife. He facilitated the whole experience in a manner that I was very patient and knowledgeable. He helped me make this purchase a surprise for my wife. He facilitated the whole experience in a manner that I appreciated and I did not have to go through the "hard sell". More
I drove 200 miles to Harper VW because they had such a phenomenal price. Steve Holmes was very friendly and accommodating both before the sale and after. Joe Russell in the finance department was equally phenomenal price. Steve Holmes was very friendly and accommodating both before the sale and after. Joe Russell in the finance department was equally professional and found a better than average interest rate for my loan This was my first brand new car buying experience and I could not have expected more. More
Steve was wonderful to work with. Even when he was very busy, he was very attentive answering all of my questions. I don't know how he kept up, because he had 3 customers at one time, but he did. I felt busy, he was very attentive answering all of my questions. I don't know how he kept up, because he had 3 customers at one time, but he did. I felt like I was given straight, honest answers. It was nice to go into a dealership and not feel like they were trying to talk me into buying a car, but gave me the choices, answered questions, and left it to me; never being pushy. I would highly recommend working with Steve. More
I have been a Harper customer for over a decade. I have always felt that I was treated fairly and with respect. Service and Sales reps have always done their jobs in a competent and customer focused way. always felt that I was treated fairly and with respect. Service and Sales reps have always done their jobs in a competent and customer focused way. I pretty much like these people. More
Excellent service and very friendly staff. Special thanks to dervice staff, Steve Nicole, and Shannon Harper. You are all great! I really appreciate the execptional service. thanks to dervice staff, Steve Nicole, and Shannon Harper. You are all great! I really appreciate the execptional service. More
Impressed me as someone who genuinely wants to build a relationship of loyalty between the customer and Harper Volkswagen. A good listener, fair-minded and willing to work with the customer whether it is relationship of loyalty between the customer and Harper Volkswagen. A good listener, fair-minded and willing to work with the customer whether it is about the quality of the work or the price for it. His efforts provided a great help to me and my wife. Thank you. William Marshburn. More