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Harper Volkswagen

Knoxville, TN

4.7
943 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 943 reviews

December 07, 2011

I had some repair work done on my car at Harper Volkswagen and everything was done in a timely and efficient manner. Andy Maxey was very helpful and friendly. I would recommend Harper to others. More

by khenderl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Maxey, Andy Maxey
December 07, 2011

Steve Holmes was very friendly and knowledgeable about the cars. He made us feel comfortable and important while we were there. After we bought a car from him, he took the time to show us how to us the na More

by bryancook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve holmes, Steve Holmes
December 06, 2011

I knew exactly what I was looking for and Mr. Holmes helped me track the vehicle down quickly. He was very helpful in addressing all of my concerns during the buying process, and has since shown a genui More

by bfunkexperience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Holmes, Steve Holmes
December 05, 2011

On a trip from South Carolina to Illinois I experienced car trouble and had to be towed to the nearest VW dealer. I was there less than an hour when I was told it would take a days to repair my car. The More

by Sharon vine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole, Steve Nicole
December 02, 2011

It was a real pleasure working with Adam Fletcher. He was very patient and knowledgeable. He helped me make this purchase a surprise for my wife. He facilitated the whole experience in a manner that I More

by Leon Potgieter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Fletcher
December 02, 2011

I drove 200 miles to Harper VW because they had such a phenomenal price. Steve Holmes was very friendly and accommodating both before the sale and after. Joe Russell in the finance department was equally More

by duus0967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Holmes, Steve Holmes
December 01, 2011

Steve was wonderful to work with. Even when he was very busy, he was very attentive answering all of my questions. I don't know how he kept up, because he had 3 customers at one time, but he did. I felt More

by kwmcclanahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Holmes, Steve Holmes
December 01, 2011

I have been a Harper customer for over a decade. I have always felt that I was treated fairly and with respect. Service and Sales reps have always done their jobs in a competent and customer focused way. More

by bmeadows10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Holmes, Chris Womack, Steve Holmes
December 01, 2011

Excellent service and very friendly staff. Special thanks to dervice staff, Steve Nicole, and Shannon Harper. You are all great! I really appreciate the execptional service. More

by elunsfor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole, Shannon Harper, Shannon Harper, Steve Nicole
November 15, 2011

Impressed me as someone who genuinely wants to build a relationship of loyalty between the customer and Harper Volkswagen. A good listener, fair-minded and willing to work with the customer whether it is More

by wmarshburn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon Harper, Shannon Harper
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