I found everyone at Harper Volkswagen to be very professional and courteous. The service was done in a timely manner and I am very pleased with the service experience overall.

Logan, my service advisor, was courteous, very knowledgeable and took excellent care of us. After our first loaner car had airbag issues he made sure we got an excellent replacement. He kept me informed about our car and progress on the repairs.

Joey was very helpful! I highly recommend Harpers! Trustworthy, timely, and informative. He kept me updated while I waited for my car and I really appreciated that.

I recently purchased a 2013 diesel VW and experienced a sudden (unexpected) dashboard indicator light. Harper VW Service Advisor Joey and Service Tech Josiah were thorough, competent and attentive to my concerns. They gave me detailed answers to all my questions using plain English (*with patience because I asked LOTS of questions). I was happy to get my car back per the service schedule. The waiting area was clean, quiet, and although very busy, I never felt rushed or unimportant. As a first-time Volkswagen owner and a new customer at Harper VW, I have confidence with the positive relationship established by Joey and will definitely return for future service on my car.

The people working at Harper are always neat,friendly & helpful. My car is always ready when they say it will be. Great customer service. Thanks!

Great service. Quickly got fhe car in and out, even washed it!! Nice waiting area, managed to NOT drive out in a new VW!