Harper Volkswagen

Steve Nicole did an amazing job in sorting out the problems with my car. He went far beyond just servicing the car - he looked after me from start to finish in the highest professional manner. Steve N problems with my car. He went far beyond just servicing the car - he looked after me from start to finish in the highest professional manner. Steve Nicole is just amazing ! Thank you Steve for all of your help !! More

It was a pleasure working with everyone from the beginning to the end of the purchase of my 2012 Tiguan. I would definitely recommend the staff (and product) of Harper Volkswagen! beginning to the end of the purchase of my 2012 Tiguan. I would definitely recommend the staff (and product) of Harper Volkswagen! More

Steve and Bill were great! They were very helpful. Steve and Bill were great! They were very helpful. Steve and others did a lot of work to find a car like I wanted. Thanks a lot. Steve and Bill were great! They were very helpful. Steve and others did a lot of work to find a car like I wanted. Thanks a lot. More

This is my second purchase and I did so because of how I've always been treated. Mark does a great job without any pressure. He is quite knowledgeable about the entire VW product line; past to present. I've always been treated. Mark does a great job without any pressure. He is quite knowledgeable about the entire VW product line; past to present. And I can't say enough about Steve Nicole. He has always gone out of his way to help me whenever I come in for service. This is why I came back. More

Everyone at Harper was great!! Will definitely be back to buy our future vehicles there. It was a pleasure working with the team at Kingston Pike Harper VW. to buy our future vehicles there. It was a pleasure working with the team at Kingston Pike Harper VW. More

My wife and I were not sure if we should just go ahead and repair the Passat TDI SW we purchased originally from Harper VW in 2005 or trade it for a new Routan van. The $8000.00 rebate deal on the 2012 Ro and repair the Passat TDI SW we purchased originally from Harper VW in 2005 or trade it for a new Routan van. The $8000.00 rebate deal on the 2012 Routan was very attractive. Our sale person Scott Pfundston never pressured us but guided us in making the right choice in a very friendly manner. Everybody in the showroom seems happy to be working for Harper VW. The atmosphere is very relaxed and the showroom is very appealing with a super great coffee espresso machine and WiFi available for guest. The kids playroom with toys and the DVD player has been a great tool to keep our 2 boys quiet for a good couple of hours while we were reviewing the trade deal. We will go back to Harper VW for service and for trading again in a few years. The entire sales and financial team is very professional, knows the business and honesty is its prime quality. At the end Harper VW is existing to make a profit but he does it in a honest and friendly manner. Thank you. More

Friendly, professional and very worked to get us in a timely fashion as we were visiting from out of town. They gave us a loaner car for 4 hours without us even asking so we could go to lunch. They wor timely fashion as we were visiting from out of town. They gave us a loaner car for 4 hours without us even asking so we could go to lunch. They worked to get payment through my extended warranty. Excellent service and should I ever need service or to buy a car in Knoxville we will go there again. More

We first visited Harper Volkswagen a few months back just to "see what was available". I knew I wanted something fun but practical to drive. Ron Solomon showed us that we could have both in the Eos Convert to "see what was available". I knew I wanted something fun but practical to drive. Ron Solomon showed us that we could have both in the Eos Convertible. Ron was knowledgable, friendly and very laid back. We drove the car and I was very impressed with it, but wasn't ready to buy any car at that time. Ron was not pushy and just gave us his card and said if we came back he would appreciate us asking for him. We were back today and left with a brand new Eos. Harper made it "easy" to buy a new car and I never thought I would say something like that about buying a car. We will recommend Harper to anyone. Kent and Camille Millsaps Powell, TN More

I have a 2003 jetta 1.8 turbo with more than 270,000 miles. The Harper Volkswagen team has never let me down. Repairs are done in a timely manner, communication between me and the service rep are excell miles. The Harper Volkswagen team has never let me down. Repairs are done in a timely manner, communication between me and the service rep are excellent when they are working on a problem for me. On several occasions they have taken care of issues that may or may have not been related to the initial servicing. Basically they go the extra mile. I had to have a clutch put in a couple months back and I just couldn't wrap my mind around the cost of some of the parts. So Andy and the service tech took me back and showed me the parts that were removed from my car and educated me on the value and technology that goes into making the VW a leading car manufacturer. I will definately be taking my car back for any issues. Harpers is trustworthy and reliable! More

Always a great service experience at Harper. Steve Nicole is great! My GTI was serviced quickly and the work was very well done. The service department is always very friendly and goes the extra mile to make is great! My GTI was serviced quickly and the work was very well done. The service department is always very friendly and goes the extra mile to make sure that you are a satisfied customer. I'm always very confident in the work they do on my car and the advice they give to keep it running its best. More