Harper Volkswagen

Have been Harper VW customers for eight years, mostly for service on the two VWs we bought in Jax, FL. We bought a third VW new in 2011 for a graduation present (Jetta). We bought that car through Mark Hammo service on the two VWs we bought in Jax, FL. We bought a third VW new in 2011 for a graduation present (Jetta). We bought that car through Mark Hammock and were very pleased with him; simply a terrific guy. We just bought a new 2013 (04/13) Beetle and made certain to deal with Mark Hammock again. We were thoroughly pleased once again with Mark. What a sensational fellow! Without reservation, we would highly recommend Mark Hammock to anyone. Both new car deals had to go through the GM, who was ammenable to a reasonable negotiation on each transaction. A very good businessman, and one who seemingly will try to make sensible deals happen. The staff at Harper VW (at least those with whom we've dealt) are really quite exceptional. The service advisors, I have actually begun to think of as real friends. They will bend over backwards to make sure everything is right. Their names: Andy, Jeff, Steve; also Mike and Todd, all of whom are professionals of the highest caliber, not to mention friendly, knowledgable, and with great personalities and keen senses of humor (I like a good audience). I simply cannot give enough praise to their service dept. The VW techs are all great and perform the work flawlessly (as far as I'm concerned, anyway). The work is done right and always completed in less time than I thought was possible. Have also dealt with Chris (used vehicle mgr.), Rick (paperwork/finance mgr.), Phillip (web guy). All aces in my book, very cool guys. We would certainly recommend Harper VW. One of the few business, of any kind, I actually enjoy spending money with. More

We visited this dealership to evaluate the Passat. Mark was very helpful and knowledgeable about the car. He showed us both the new vehicle and a used Passat with low mileage. I loved the vehicle and whe was very helpful and knowledgeable about the car. He showed us both the new vehicle and a used Passat with low mileage. I loved the vehicle and when we had selected the new Passat, he was very helpful in our negotiations for the car. I certainly would recommend both this dealership and Mark. More

I had the best experience I have had at a dealership, and I trade cars often probably every 6- 8 months so I've definently been to alot of them, and this visit was very quick and painless in a very timely ma I trade cars often probably every 6- 8 months so I've definently been to alot of them, and this visit was very quick and painless in a very timely manner. The thing I hate most about going into a dealership to do business is the time that it takes from walking in the door to driving away in a new/ used car. That was not the case at Harper it was surprising fast process, Mark didn't hold us up the first day we came in because he knew the banks were closed and we coulnd't do much at that point, so we just came back the next day everything was already handled and we just signed the papers. Would Recommend. Matt More

I recently purchased my 2nd VW, the first a Super Beetle in 1972, and now 41 years later a 2013 VW Passat. The experience at Harper Volkswagen was the best. Scott Pfundston and Bill Blair both Navy Vetera in 1972, and now 41 years later a 2013 VW Passat. The experience at Harper Volkswagen was the best. Scott Pfundston and Bill Blair both Navy Veterans made sure this experience was a success. My White 2013 VW Passat came right off the show room floor and it's a beauty. Scott took the time to make sure I understood all functions of this car. Boy I was surprised at the gem I bought. Bill insured I have my Retired Navy license plates and they were put on the car within a week, that's service. Everyone I met a Harpers including Mr. Shannon Harper has been great and I'm looking forward to a long relationship. Big Thanks to the team. More

Scott Pfundston was very helpful and responsive during my sales experience. When it looked like it was going to take months to get the VW with all of the specs that I wanted, he kept searching until he foun sales experience. When it looked like it was going to take months to get the VW with all of the specs that I wanted, he kept searching until he found "the one." I purchased my first VW from Harper in 2000 and was pleased to purchase again in 2013. I've been impressed with the professional service and personal attention that I have received for 13 years. Our family has purchased 3 cars from Harper, and we'll keep coming back. Thank you. More

Farid was great! This was my first time buying and I'm so glad it was from him. He was very friendly and I never felt like he was being the usually "pushy salesman." I love my beetle and the experienc I'm so glad it was from him. He was very friendly and I never felt like he was being the usually "pushy salesman." I love my beetle and the experience was great! I would recommend Harper Volkswagen and Farid to anyone! More

Extremely friendly associates. The dealership owner was very very nice. Worked with CJ on getting the perfect car. He was so much help and my family and I appreciate everything he did. He definitely went a very very nice. Worked with CJ on getting the perfect car. He was so much help and my family and I appreciate everything he did. He definitely went above and beyond to see that we found the right fit for a new car at a great deal. I would recommend this dealership to anyone! More

I stopped by not long before closing on a Friday evening. Scott came out to speak with me. We walked around and he opened several cars for me to look at, and I indicated that I would do some research and c Scott came out to speak with me. We walked around and he opened several cars for me to look at, and I indicated that I would do some research and come back the next morning. We drove several, and his knowledge of the cars was outstanding. I never thought I would be interested in a diesel, but Scott gave me some information which I was able to independently confirm. So many car salespeople were selling refrigerators last week, and I find that I know more about their products than they do. Not so with Scott - he's a car guy. We made a deal that day. It was fair, and I would say it was the least stressful car buying experience I have had. Scott was no pressure, but certainly believes in the products he sells. I hope to use him again some day. Loving my Golf TDI! More

When I arrived, Steve immediately sat down with me and began discussing my options. Very friendly guy and made the deal happen. I would definitely recommend Harper vw to anyone. Overall fantastic service began discussing my options. Very friendly guy and made the deal happen. I would definitely recommend Harper vw to anyone. Overall fantastic service and friendly staff. I had no complaints, they answered all my questions and didnt pressure me into anything. More

I purcased my "Ms Piggy" from Herb last March, 2012. It was a pleasure to do business with such a well informed gentleman concerning VW Beetles. He took the time to set all of my phone contacts, 2012. It was a pleasure to do business with such a well informed gentleman concerning VW Beetles. He took the time to set all of my phone contacts, all the buttons on my radio, and showed me twice on "how to do things'...since I am a senior citizen and asked him to do so the 2nd time. It was a pleasure doing business with such a great company and excellent salesman. I would recommend Harpers VW to all new buyers. I plan on purchasing a new VW Beetle in the future "if" Herb can special order a PINK one for me. More