Harper Volkswagen
Knoxville, TN
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We called to inquire about the 2008 VW Beetle that we had seen online.My husband spoke to Steve Holmes and asked about the vehicle. Steve explained that this vehicle was in very good condition and a good bu seen online.My husband spoke to Steve Holmes and asked about the vehicle. Steve explained that this vehicle was in very good condition and a good buy. We bought the Beetle (sight unseen) the next day. The Beetle was delivered to us in North Carolina,thanks to Steve Holmes and Bill Blair who delivered it to us.They are super nice guys.Harper VW is a great dealership to do business with and we will be back in the future.Definitely recommend your dealership to friends and family. I am very happy with my purchase,the Beetle was everything and more that Steve said. Again, Thank you Steve Holmes Joe and Ellen More
It was a great experience for me getting a 2012 Jetta SE It was a great experience for me getting a 2012 Jetta SE from you. I even got a much better deal, than what I had originally thought, thanks to Mr It was a great experience for me getting a 2012 Jetta SE from you. I even got a much better deal, than what I had originally thought, thanks to Mr. Farid Farvin, who not only is a highly professional salesman, but also a very well educated and affable person. I spent a few hours (while other employees were getting the car ready) enjoying Farid's company, and learning a bunch of other things besides VW cars... THANKS A LOT, FARID!!! More
We worked mostly with Herb Lambert but Phillip Carr also provided back-up as needed. We really enjoyed the no pressure approach by both of these gentlemen. They were very responsive in all of our dealings provided back-up as needed. We really enjoyed the no pressure approach by both of these gentlemen. They were very responsive in all of our dealings and we felt very comfortable that they were honest and open. Herb did a great job getting back to us in a very timely way during the deal negotiations. He did everything he said he would and was great to work with. We picked up our new Tiguan with a full tank of gas which was also great. From the first test drive until picking up our new vehicle we felt like we were treated like valued customers. The paper work was handled really easily by Rick Boring and we were done with the transactions in probably about 15 minutes. Herb Lambert went beyong our expectations when we called a day after trading in our vehicle to mention that we had left 6 CD's in our audio system. The vehicle had already been sold and picked up but he called the wholesaler and had them returned. This was not expected, but very nice of him to do. In addition Herb has called and written during the week after delivery to make sure everything was ok and offer assistance if there were any questions or issues. Great follow-up on his part. I have owned Mercedes, Porsches, and Lexus and was wondering how the experience at Harper VW would compare. I can honestly say we were delighted with the experience. We would definitely recommend Harper to friends. More
Very friendly and courteous service. As an international graduate student, Mr. Mark Hammock is patient and willing to find out the best deal in value for me. I would definitely recommend this dealer to anyo graduate student, Mr. Mark Hammock is patient and willing to find out the best deal in value for me. I would definitely recommend this dealer to anyone who is looking to buy a car. More
Steve Nicole did an amazing job in sorting out the problems with my car. He went far beyond just servicing the car - he looked after me from start to finish in the highest professional manner. Steve N problems with my car. He went far beyond just servicing the car - he looked after me from start to finish in the highest professional manner. Steve Nicole is just amazing ! Thank you Steve for all of your help !! More
It was a pleasure working with everyone from the beginning to the end of the purchase of my 2012 Tiguan. I would definitely recommend the staff (and product) of Harper Volkswagen! beginning to the end of the purchase of my 2012 Tiguan. I would definitely recommend the staff (and product) of Harper Volkswagen! More
Steve and Bill were great! They were very helpful. Steve and Bill were great! They were very helpful. Steve and others did a lot of work to find a car like I wanted. Thanks a lot. Steve and Bill were great! They were very helpful. Steve and others did a lot of work to find a car like I wanted. Thanks a lot. More
This is my second purchase and I did so because of how I've always been treated. Mark does a great job without any pressure. He is quite knowledgeable about the entire VW product line; past to present. I've always been treated. Mark does a great job without any pressure. He is quite knowledgeable about the entire VW product line; past to present. And I can't say enough about Steve Nicole. He has always gone out of his way to help me whenever I come in for service. This is why I came back. More
Everyone at Harper was great!! Will definitely be back to buy our future vehicles there. It was a pleasure working with the team at Kingston Pike Harper VW. to buy our future vehicles there. It was a pleasure working with the team at Kingston Pike Harper VW. More