Harper Volkswagen
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 930 reviews
I recently purchased my 2nd VW, the first a Super Beetle in 1972, and now 41 years later a 2013 VW Passat. The experience at Harper Volkswagen was the best. Scott Pfundston and Bill Blair both Navy Vetera in 1972, and now 41 years later a 2013 VW Passat. The experience at Harper Volkswagen was the best. Scott Pfundston and Bill Blair both Navy Veterans made sure this experience was a success. My White 2013 VW Passat came right off the show room floor and it's a beauty. Scott took the time to make sure I understood all functions of this car. Boy I was surprised at the gem I bought. Bill insured I have my Retired Navy license plates and they were put on the car within a week, that's service. Everyone I met a Harpers including Mr. Shannon Harper has been great and I'm looking forward to a long relationship. Big Thanks to the team. More
Scott Pfundston was very helpful and responsive during my sales experience. When it looked like it was going to take months to get the VW with all of the specs that I wanted, he kept searching until he foun sales experience. When it looked like it was going to take months to get the VW with all of the specs that I wanted, he kept searching until he found "the one." I purchased my first VW from Harper in 2000 and was pleased to purchase again in 2013. I've been impressed with the professional service and personal attention that I have received for 13 years. Our family has purchased 3 cars from Harper, and we'll keep coming back. Thank you. More
Farid was great! This was my first time buying and I'm so glad it was from him. He was very friendly and I never felt like he was being the usually "pushy salesman." I love my beetle and the experienc I'm so glad it was from him. He was very friendly and I never felt like he was being the usually "pushy salesman." I love my beetle and the experience was great! I would recommend Harper Volkswagen and Farid to anyone! More
I stopped by not long before closing on a Friday evening. Scott came out to speak with me. We walked around and he opened several cars for me to look at, and I indicated that I would do some research and c Scott came out to speak with me. We walked around and he opened several cars for me to look at, and I indicated that I would do some research and come back the next morning. We drove several, and his knowledge of the cars was outstanding. I never thought I would be interested in a diesel, but Scott gave me some information which I was able to independently confirm. So many car salespeople were selling refrigerators last week, and I find that I know more about their products than they do. Not so with Scott - he's a car guy. We made a deal that day. It was fair, and I would say it was the least stressful car buying experience I have had. Scott was no pressure, but certainly believes in the products he sells. I hope to use him again some day. Loving my Golf TDI! More
Extremely friendly associates. The dealership owner was very very nice. Worked with CJ on getting the perfect car. He was so much help and my family and I appreciate everything he did. He definitely went a very very nice. Worked with CJ on getting the perfect car. He was so much help and my family and I appreciate everything he did. He definitely went above and beyond to see that we found the right fit for a new car at a great deal. I would recommend this dealership to anyone! More
When I arrived, Steve immediately sat down with me and began discussing my options. Very friendly guy and made the deal happen. I would definitely recommend Harper vw to anyone. Overall fantastic service began discussing my options. Very friendly guy and made the deal happen. I would definitely recommend Harper vw to anyone. Overall fantastic service and friendly staff. I had no complaints, they answered all my questions and didnt pressure me into anything. More
I purcased my "Ms Piggy" from Herb last March, 2012. It was a pleasure to do business with such a well informed gentleman concerning VW Beetles. He took the time to set all of my phone contacts, 2012. It was a pleasure to do business with such a well informed gentleman concerning VW Beetles. He took the time to set all of my phone contacts, all the buttons on my radio, and showed me twice on "how to do things'...since I am a senior citizen and asked him to do so the 2nd time. It was a pleasure doing business with such a great company and excellent salesman. I would recommend Harpers VW to all new buyers. I plan on purchasing a new VW Beetle in the future "if" Herb can special order a PINK one for me. More
Friendly staff throughout. I had done some research on a couple models but was blown away by the product knowledge our sales associate Mark illustrated for us. Even during idle moments in the showroom our couple models but was blown away by the product knowledge our sales associate Mark illustrated for us. Even during idle moments in the showroom our children were entertained with the Wii. I feel confident with our CPO purchase and look forward to continued business with the service department. More
Nancy and I had a great experience with Farid beginning with internet and email contact and ending with the purchase of a new Beetle convertible. Farid went to great effort to assure we could see and driv with internet and email contact and ending with the purchase of a new Beetle convertible. Farid went to great effort to assure we could see and drive all the models we were interested in and then facilitated the closure and delivery the very same day. We were very pleased with Farid, the internet manager ( Phil) and all of the staff who assisted us in completing the purchase and assuring we were well taken care. Dennis and Nancy Folz More
I needed to replace my 2000 Passat so I came in and spoke to Ron Solomon. Ron is terrific! He showed me the vehicles I came in to look at and answered all of my questions. He is very knowledgeable about VW's to Ron Solomon. Ron is terrific! He showed me the vehicles I came in to look at and answered all of my questions. He is very knowledgeable about VW's products and helped me to make an informed decision. His professionalism impressed me and I did not feel that I was being pressured to make a decision at any time of which made for a pleasant experience. I hope Ron will still be there when I need my next new VW and I will definitely refer my friends to Ron and Harper VW! More