Harper Volkswagen
Knoxville, TN
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My experience with Farid Farvin at Harper VW was the best. He was so friendly and helpful. I didn't feel like I'd "been had" as I have at numerous car dealerships. I feel like I got a great deal, it was best. He was so friendly and helpful. I didn't feel like I'd "been had" as I have at numerous car dealerships. I feel like I got a great deal, it wasn't "painful", it didn't take that long and everyone was great. I would definately recommend using Farid Farvin and Harper VW! More
I found the staff at Harper VW to be very helpful and patient while I decided to buy my Jetta. Farid was very nice and showed me several different options. Rick was great to work with and got me a bett patient while I decided to buy my Jetta. Farid was very nice and showed me several different options. Rick was great to work with and got me a better rate than I expected. Steve was also very helpful on my follow-up service appointment. I am impressed with my experience at Harper and would recommend them to others. More
Scott was great! Easy to work with and made the whole car buying experience an absolute pleasure. I would highly recommend Scott and Harper Volkswagen. buying experience an absolute pleasure. I would highly recommend Scott and Harper Volkswagen. More
I own a 2009 VW Jetta and a 2012 Passat. Scott Pfundston helped me on my purchase of the Passat. He was extremely helpful, patient and answered all the questions I had. But what struck me the most about S helped me on my purchase of the Passat. He was extremely helpful, patient and answered all the questions I had. But what struck me the most about Scott was that when I went back to the dealership months later for the service check up, I saw him while I was waiting on my car and he remembered who I was and came over and talked to me. Nice to be remembered and treated like a real person not just a customer. Thank you Scott. Marie Collier More
Bill has always been extremely helpful. He has assisted with numerous purchases for me and my family. As he have changed his job roles, was instrumental in getting my family acquainted with Scott Pfundston with numerous purchases for me and my family. As he have changed his job roles, was instrumental in getting my family acquainted with Scott Pfundston. Also, both Bill and Scott always ensure that I have an excellent experience when I see even if I am not looking to purchase another vehicle. The Service Department is EXCELLENT. They always ensure that I have transportation if needed, and they ALWAYS accommodate the needs that I have. They also ensure that all aspects of my vehicle are well taken care of, even recalls that I don't realize that needed to be fixed. The new showroom is a great showcase of VWs from the past as well as the present. HIGHLY RECOMMENDED More
This was my first experience with a VW dealership, and the gentlemen at Harper have earned a repeat customer. From sales to financing, they were friendly and worked to make sure i was happy with the deal the gentlemen at Harper have earned a repeat customer. From sales to financing, they were friendly and worked to make sure i was happy with the deal i was getting. If you're looking to purchase, Farid is a great salesman to work with and is more than willing to help familiarize you with your new car. More
During my purchase of my new GTI, I interacted with Bill Blair and Scott Pfundston. It was my pleasure working with both of them. Scott was always available to answer any questions I may have and was patien Blair and Scott Pfundston. It was my pleasure working with both of them. Scott was always available to answer any questions I may have and was patient enough to sit and talk to me about F1 racing and other random topics. He was able to find additional information I needed in order to make my final decision. The best part of my experience working with Scott was the test drive – he really showed me how I should be driving the GTI to enjoy and appreciate the power of German engineering. In summary, Scott “knows what he is doing” :) Because of my great experience at VW Harper, I would recommend Bill and Scott to any of my friends interested in purchasing a VW. More
From the first Online Experience with Mark Hammock, through our many questions and answers from out of state, to signing the final papers...the complete experience was made smooth and easy by the whole through our many questions and answers from out of state, to signing the final papers...the complete experience was made smooth and easy by the whole Harper VW team. I will not hesitate to do business with them again and would highly recommend Harper's for New, Leasing or pre-owned VWs. Tom and Kathy Ferguson (Ocean Isle Beach N.C.) More
Dennis was super super helpful to me and my family. He made buying my first car a breeze! The staff at Harper Vollswagen are top of the line as far as customer service and quality of staff made buying my first car a breeze! The staff at Harper Vollswagen are top of the line as far as customer service and quality of staff More