
Harper Volkswagen
Knoxville, TN
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Scott Pfundston was awesome!!! Very friendly, knowledgable, and would recommend his sales expertise, and Harper's dealership to anyone who is interested in purchasing a VW! knowledgable, and would recommend his sales expertise, and Harper's dealership to anyone who is interested in purchasing a VW! More
Thanks to Harper Volkswagen this is my 6th automobile from Harpers.This is also my second Beetle thanks to Farid Farvin who was a wonderful person as well as a salesperson.Keep up the good work at Harper from Harpers.This is also my second Beetle thanks to Farid Farvin who was a wonderful person as well as a salesperson.Keep up the good work at Harpers and we will keep coming back.(My husband knows where the coffee is).Thank You again Harpers and Farid, CL and Joyce Williams More
The buying experience at Harper Volkswagen was very impressive and the service provided by Scott Pfundston was exemplary. Scott was extremely knowledgeable, helpful, and friendly. He was very patient a impressive and the service provided by Scott Pfundston was exemplary. Scott was extremely knowledgeable, helpful, and friendly. He was very patient and never pressured us to buy. He laid out several different car options for us and gave us a very fair, no haggle price on the Jetta we eventually purchased. I highly recommend visiting Scott Pfundston at Harper Volkswagen for your next automobile purchase. More
I found my buying experience to be excellent. I worked with Farid Farvin and he did a superb job preparing for our visit after a number of emails and phone calls. He had every model I was considering rea with Farid Farvin and he did a superb job preparing for our visit after a number of emails and phone calls. He had every model I was considering ready for test drive upon our arrival. He assisted us in making our selection and we ended buying a car right off the showroom floor which was remarkably easy. He has consistently followed up with us especially with respect to one very annoying issue we had with the car right from the drive home. That issue is completely resolved! We have yet to return to the dealership for our initial new car service but have been reminded of the standing offer from the dealership to complete that visit at our convenience. I found the dealership to be highly recommendable. More
This was my first experience with a Volkswagen dealership. We worked with Scott Pfundston who represented Harper Volkswagen professionally throughout the process. Scott was knowledgeable, amiable. dealership. We worked with Scott Pfundston who represented Harper Volkswagen professionally throughout the process. Scott was knowledgeable, amiable. very likeable...the kind of person we like to do business with. The vehicle we considered was a 2013 Volkswagen Passat TDI SEL Premium. The 2013 mid-sized competition was tough...we were comparing the Passat vs Ford Fusion SE Hybrid, Honda Accord EX-L and Toyota Camry Hybrid XLE. We, ultimately, selected the Ford Fusion on the comparative merits of the vehicle...with high marks for driver lumbar support, outstanding AC, Sony 10 speaker system and Ford SYNC with voice commands. We would not have any problem recommending Scott and Harper Volkswagen to anyone considering a Passat. More
My next door neighbor and I took a trip just to look at the Volkswagen Jetta Sportwagen TDI. Having bought many cars over my 68 years, I was not necessarily looking forward to the sales experience, but was the Volkswagen Jetta Sportwagen TDI. Having bought many cars over my 68 years, I was not necessarily looking forward to the sales experience, but was I surprised. Scott was very welcoming, not pushy, patient to answer any and all questions we had about the Jetta and other models. Scott is extremely knowledgable about his product which in this day and time is impressive. I think he has a passion for helping folks make the right decision in buying a car that fits their needs. Scott understands that how you treat people today will determine how successful you are tomorrow. Thank you Scott for your patience, your expertise and for caring about getting me in the right car based on what I told you I was looking for. More
Very happy with my purchase and Mark did a great job making it easy for me. He was very generous with his time and effort and I would recommend Harper/mark to anyone in the market for a Volkswagen making it easy for me. He was very generous with his time and effort and I would recommend Harper/mark to anyone in the market for a Volkswagen More
My experience with Farid Farvin at Harper VW was the best. He was so friendly and helpful. I didn't feel like I'd "been had" as I have at numerous car dealerships. I feel like I got a great deal, it was best. He was so friendly and helpful. I didn't feel like I'd "been had" as I have at numerous car dealerships. I feel like I got a great deal, it wasn't "painful", it didn't take that long and everyone was great. I would definately recommend using Farid Farvin and Harper VW! More
I found the staff at Harper VW to be very helpful and patient while I decided to buy my Jetta. Farid was very nice and showed me several different options. Rick was great to work with and got me a bett patient while I decided to buy my Jetta. Farid was very nice and showed me several different options. Rick was great to work with and got me a better rate than I expected. Steve was also very helpful on my follow-up service appointment. I am impressed with my experience at Harper and would recommend them to others. More