Harper Volkswagen
Knoxville, TN
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Extremely helpful sales associate. Scott was very helpful and knowledgeable. Would definitely work with him in the future. Plan to bring in my sons with they are ready to pick out a car for themsel helpful and knowledgeable. Would definitely work with him in the future. Plan to bring in my sons with they are ready to pick out a car for themselves. More
Scott provided unbelievable service. His friendliness and energy are contagious, and his knowledge of the entire VW product range is impressive. It is obvious that he cares about the customer's experien and energy are contagious, and his knowledge of the entire VW product range is impressive. It is obvious that he cares about the customer's experience instead of just making a sale. If you go to Harper VW (which I recommend), do yourself a favor and ask for Scott. More
I visited Harper VW with the purpose of looking at the SUVs and was helped by Scott. He is simply awesome, knows everything about VW and more, and super friendly and patient. I intent on staying in touch SUVs and was helped by Scott. He is simply awesome, knows everything about VW and more, and super friendly and patient. I intent on staying in touch with him and hopefully buy my first VW SUV. More
Scott was very professional and attentive to my needs. He is always relationship building and acquiring customer trust. Harper's lucky to have him. He is part of a great team. is always relationship building and acquiring customer trust. Harper's lucky to have him. He is part of a great team. More
Scott was patient with me. He answered each question with honesty and openness; he allayed my fears of buying a Diesel engine and explained the benefits. I was treated with courtesy and respect. I with honesty and openness; he allayed my fears of buying a Diesel engine and explained the benefits. I was treated with courtesy and respect. I love my new "Baby" and I highly recommend Scott and Harper's Volkswagen! More
We purchased a new Passat a couple of weeks ago at Harper Volkswagen in Knoxville. Love, love, love the car! Mark Hammock was our sales associate. He was low-pressure but very attentive and informative. Volkswagen in Knoxville. Love, love, love the car! Mark Hammock was our sales associate. He was low-pressure but very attentive and informative. He stayed late to answer our endless questions. Rick Boring, finance manager, was great to work with - the paperwork took no time at all. Everyone was very courteous. We would definitely recommend Harper VW to our family and friends. More
Scott Pfundston was amazing at helping me & my wife get the car we wanted. I've never had that kind of experience buying a car before in my life & I highly recommend Scott to my anybody. I personally w get the car we wanted. I've never had that kind of experience buying a car before in my life & I highly recommend Scott to my anybody. I personally will never buy another car from any place other than Harper VW. Great staff & very friendly More
I have been looking for a used car over the past few weeks and have been unable to find anything that really interested me..Scott is deligent and keeps me in the loop by sending me periodic emails and t weeks and have been unable to find anything that really interested me..Scott is deligent and keeps me in the loop by sending me periodic emails and texts of vehicles he thinks I would like, Scott exemplifies the kind of sales person I would want working for me in my service oriented business ..Although I have yet to find the right car for me, I will certainly keep Harper VW and Scott in mind for future purchases... With his hardwordk and determination, maybe soon, I will be both a client of Harper's and Scott Pfundston More
I bought my 2012 Volkswagen Jetta TDI in August 2012. Scott Pfundston helped me with the purchase, and Mark Hammock joined in as well when I dropped by to ask questions, test drive, etc. Scott and Mark w Scott Pfundston helped me with the purchase, and Mark Hammock joined in as well when I dropped by to ask questions, test drive, etc. Scott and Mark were both excellent representatives of VW....they knew the car and they knew how to answer all of my questions! My ratings of great service, friendliness, quality of work, and overall experience are due to the fact that these gentlemen helped me pick out the perfect car for my family in a professional and very friendly manner. We absolutely love our Jetta TDI and would buy another one tomorrow from Harper Volkswagen if something happened to our car today. Jeff and Steve take care of my car in the Service Department and are always extremely helpful and friendly....they even had my Loaner Car warmed up for me before my arrival at 7:30AM on a cold snowy morning! I highly recommend this dealer and these gentlemen to anyone looking to own a Volkswagen. More