Harper Volkswagen
Knoxville, TN
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Right, wrong or indifferent; because of my profession, work ethics and personal values; I happen to be a person with very high expectations about everything I do hence, I expect that people I interact wit work ethics and personal values; I happen to be a person with very high expectations about everything I do hence, I expect that people I interact with to reciprocate at the same level or better. Scott exceeded my expectations (not an easy thing to do!) by far!!! Thanks to Scott, Harper VW has a new loyal customer (me!); I've no reason what-so-ever to shop for a car else were! I will follow Scott where ever he goes! More
Scott was very professional and attentive to my needs. He is always relationship building and acquiring customer trust. Harper's lucky to have him. He is part of a great team. is always relationship building and acquiring customer trust. Harper's lucky to have him. He is part of a great team. More
Scott was patient with me. He answered each question with honesty and openness; he allayed my fears of buying a Diesel engine and explained the benefits. I was treated with courtesy and respect. I with honesty and openness; he allayed my fears of buying a Diesel engine and explained the benefits. I was treated with courtesy and respect. I love my new "Baby" and I highly recommend Scott and Harper's Volkswagen! More
Scott and Harper's VW went above and beyond my expectations. I bought a 2013 SE3.6 Passat on 7/6/13. Scott searched for the exact car that I wanted and had it delivered to the dealership. In th expectations. I bought a 2013 SE3.6 Passat on 7/6/13. Scott searched for the exact car that I wanted and had it delivered to the dealership. In the meantime he detailed the loaner Passat that they let me borrow while I was waiting on my delivery. Upon delivery Scott went through every feature of the car and filled it up with gas. Scott has a very low pressure sense of business and I would highly recommend him to anybody that I know that is in the market for a Volkswagen. Thanks Scott! More
Extremely helpful sales associate. Scott was very helpful and knowledgeable. Would definitely work with him in the future. Plan to bring in my sons with they are ready to pick out a car for themsel helpful and knowledgeable. Would definitely work with him in the future. Plan to bring in my sons with they are ready to pick out a car for themselves. More
Scott provided unbelievable service. His friendliness and energy are contagious, and his knowledge of the entire VW product range is impressive. It is obvious that he cares about the customer's experien and energy are contagious, and his knowledge of the entire VW product range is impressive. It is obvious that he cares about the customer's experience instead of just making a sale. If you go to Harper VW (which I recommend), do yourself a favor and ask for Scott. More
I visited Harper VW with the purpose of looking at the SUVs and was helped by Scott. He is simply awesome, knows everything about VW and more, and super friendly and patient. I intent on staying in touch SUVs and was helped by Scott. He is simply awesome, knows everything about VW and more, and super friendly and patient. I intent on staying in touch with him and hopefully buy my first VW SUV. More
We purchased a new Passat a couple of weeks ago at Harper Volkswagen in Knoxville. Love, love, love the car! Mark Hammock was our sales associate. He was low-pressure but very attentive and informative. Volkswagen in Knoxville. Love, love, love the car! Mark Hammock was our sales associate. He was low-pressure but very attentive and informative. He stayed late to answer our endless questions. Rick Boring, finance manager, was great to work with - the paperwork took no time at all. Everyone was very courteous. We would definitely recommend Harper VW to our family and friends. More
My experience with Harper's has been wonderful! This is my second brand new Volkswagen purchased at Harper's. My salesman for my new 2013 VW was Steve Holmes. He was very helpful, very thorough in all is my second brand new Volkswagen purchased at Harper's. My salesman for my new 2013 VW was Steve Holmes. He was very helpful, very thorough in all aspects of purchasing the VW. My visit was very lengthy in purchasing my vehicle but it didn't matter because I wanted the best and I got the best. To get the best takes time. I am very well please with my chosen vehicle and will certainly trade at Harper's in the future. Steve Holmes is one of the most honest sales person I have ever been in contact with and I certainly appreciate that! I always and will continue to recommend my friends to Harper's. More