
Harper Volkswagen
Knoxville, TN
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I rather have a root canal than buy a car! However, after my recent purchase at Harper, I no longer feel that way! Andy Maxey is an amazing Sales Associate and he worked so hard helping me while displ after my recent purchase at Harper, I no longer feel that way! Andy Maxey is an amazing Sales Associate and he worked so hard helping me while displaying such professionalism with honesty and integrity. I certainly recommend Andy and the General Sales Manager, Chris Brown. Thank you both! Pam More
Great deal on a new Arteon. This is our third Harpwr VW purchase. They have never tried to up-sell us into a car that had more bells and whistles than we prefer. purchase. They have never tried to up-sell us into a car that had more bells and whistles than we prefer. More
2019 Gulf Wagon, 13400 mi in for routine maint. Said I needed wheel alignment for $500 because my model was very difficult. Also said I had "chopped" tires. Took it elsewhere got it done for $75 saved needed wheel alignment for $500 because my model was very difficult. Also said I had "chopped" tires. Took it elsewhere got it done for $75 saved $425. Never heard of "chopped " tires before. Visual inspection revealed no damage. More
Purchasing a vehicle from Harper has proven to be an all-around exceptional experience. From the first time I entered the showroom floor, to purchasing my vehicle, and onto having regular maintenance pe all-around exceptional experience. From the first time I entered the showroom floor, to purchasing my vehicle, and onto having regular maintenance performed, Harper continues to exceed my expectations. More
Service guy, Jerred, was courteous and professional. We nice young man. The car was nice and clean when I picked it up too, which my wife appreciated! nice young man. The car was nice and clean when I picked it up too, which my wife appreciated! More
I’m extremely satisfied with my sales consultant Steve Holmes. From the beginning he made me feel at ease and I felt comfortable dealing with him. He did not project any pressure and I did not feel rushed Holmes. From the beginning he made me feel at ease and I felt comfortable dealing with him. He did not project any pressure and I did not feel rushed. He was attentive to my needs and strived to provide options to accomplish my goal. Overall Steve was very polite and a true professional. More
I’ve taken my car to Harper for several years and am very pleased with their customer service and work product. Harper is a two hour drive for me and being able to schedule a loaner is key so that I can run pleased with their customer service and work product. Harper is a two hour drive for me and being able to schedule a loaner is key so that I can run errands and do some shopping. More
Harper has always provided me with exceptional customer service and on this last visit I received the same great service. The service advisor, Chris, was professional, friendly and knowledgeable. The price service and on this last visit I received the same great service. The service advisor, Chris, was professional, friendly and knowledgeable. The price was very fair and having a loaner car to use while mine was being worked on was essential. I was extremely pleased with the work. More
My 2013 VW Beetle Convertible needed diagnosis and then repair... The service was excellent, the repair was done with the dealer checking to see if the car was still covered by the factory... It was! I lik repair... The service was excellent, the repair was done with the dealer checking to see if the car was still covered by the factory... It was! I like this dealer for their professionalism. The parts department is excellent as well! More
This was my 8th vw all fr Harper! 10 out of 10 would buy from here again! When you walk in the door you know your going to have a good experience. from here again! When you walk in the door you know your going to have a good experience. More