Harper Volkswagen

Wonderful car buying experience. I worked with Rosemary and she made me feel very comfortable. She did not push anything on me or make me feel like I had to buy anything. She also made the car buying proce and she made me feel very comfortable. She did not push anything on me or make me feel like I had to buy anything. She also made the car buying process quick and easy. I highly recommend her and this dealership. More

Bought a used Toyota pick-up from them. Everyone treated us very professional. Was a pleasure to do business with. Would definitely recommend to anyone looking to purchase. us very professional. Was a pleasure to do business with. Would definitely recommend to anyone looking to purchase. More

Glen my salesman was awesome! He never pushed anything on me. He listened to what I wanted, he delivered just that. Everyone was great. I love my Ford Fusion!! me. He listened to what I wanted, he delivered just that. Everyone was great. I love my Ford Fusion!! More

Had my 2016 Passat for a 50K service. They did a great job!! No complaints! Great people! I will be back!! Thanks for the great service! Ray job!! No complaints! Great people! I will be back!! Thanks for the great service! Ray More

Treated like dirt ! Wouldn't hold the vehicle we wanted even after my bank called to tell them there check was made out. Worst attitudes I've ever dealt with. Oh ..and I myself have been in the auto busine even after my bank called to tell them there check was made out. Worst attitudes I've ever dealt with. Oh ..and I myself have been in the auto business since 1986... More

Just moved to the area and had to get my 30k maintenance service completed. Appreciate the attention to detail and friendly service, will return for future services. service completed. Appreciate the attention to detail and friendly service, will return for future services. More

To date, very satisfied with both the information gathering and decision assistance from Harper VW's staff in our purchase of a 2020 VW Tiguan SEL. I have every reason to expect both this assistance gathering and decision assistance from Harper VW's staff in our purchase of a 2020 VW Tiguan SEL. I have every reason to expect both this assistance as well as the continuation of the professional, consistent support and service from this dealership, as this Tiguan is the 5th vehicle we have purchased through Harper since 2009. Obviously, we would not return to Harper to both purchase and service on our vehicles if we experienced any issues or poor performance from this organization. As alluded to in the preceding, beyond the purchase process we have always received outstanding, professional vehicle servicing. The latter is of key importance as the go-forward servicing is the long-term relationship that maintains satisfactory performance of your vehicle. This is particularly so due to the increasing complexity of the extent and character of the technology integrated in the new vehicles being sold by VW. To summarize this somewhat verbose "short" review, I would recommend The Harper organization for any vehicle purchase you may be considering based on my long-term interactions with Harper in such regards. More

My visit met my expectations,Claudio was very helpful explaining all of my options and the whole process of trading took about an hour. I would recommend HARPER’S to my friends and family. explaining all of my options and the whole process of trading took about an hour. I would recommend HARPER’S to my friends and family. More

We bought a 2014 Jetta from Harper VW, in March of 2021. The sales process and financing process were great. The reason for the four star rating, though, is that the car had an issue. Small issue with th The sales process and financing process were great. The reason for the four star rating, though, is that the car had an issue. Small issue with the pressure system that caused the car to die at stop lights. When I brought it back in they diagnosed and fixed it with no issue. The fault was obviously present when the car was purchased, yet it took 45 minutes of discussion and waiting to convince the dealership to not charge for this. Eventually, Kevin (sales management) got involved and solved the problem well. Thank you, Kevin. Other dealers offer 14 and 30 days used car warranties, standard, so I would strongly encourage Harper VW to consider changing their policy and cover small issues within at least 14 days of the sale. Otherwise, I have had great experiences with the Harper VW and Harper Audi dealerships. More

Harper Volkswagen is my dealership for life!! They are definitely a second family to me! I love my crew: Andy Maxey, Jared Christian, both Chris’s & sweet Amanda! They all treat me like family-I adore thi definitely a second family to me! I love my crew: Andy Maxey, Jared Christian, both Chris’s & sweet Amanda! They all treat me like family-I adore this this place! Susan S More