Harper Volkswagen
Knoxville, TN
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This will be my third volkswagen, and second purchase through Harper, and I was as pleased as I always have been with the entire experience. I also have my VWs serviced through harper as well and always through Harper, and I was as pleased as I always have been with the entire experience. I also have my VWs serviced through harper as well and always have a wonderful experience. Andy and Steve in the service department are always very helpful, and I can always rely on their dependability and excellent service when any rare problem with my VW occurs or the routine maintenance is due. More
1st of all ! When we got to the dealership we walked around looking at VW Bugs Scott came an ask if he could help us? with that I said we are just looking to my surprise Scott said if you need anything around looking at VW Bugs Scott came an ask if he could help us? with that I said we are just looking to my surprise Scott said if you need anything let me know. This vehicle is for my wife and she really don't like car shopping. When we needed help Scott showed us the bugs an then took us to the back lot where there was more. This whole time Scott new this was for my wife he talked to her about the car asking her what she wanted and always listen to her. She got a 2013 VW Beetle convertible. My wife is in love with her new beetle. This is this the best car buying experience we have ever had. Scott was great to deal with and I will be back for the next new car. Thank you Scott for the time and the way you made my wife feel this was her day and new car. More
Best Experience Ever buying a new car! Steve Holmes was the most thorough, kind salesman I have ever dealt with. I left Harpers knowing how everything worked on my New Jetta :) the most thorough, kind salesman I have ever dealt with. I left Harpers knowing how everything worked on my New Jetta :) More
I went shopping for new, but ended up with a certified pre-owned vehicle at a substantial savings. I have been back to the dealership a few times for minor issues and each has been handled to my tota pre-owned vehicle at a substantial savings. I have been back to the dealership a few times for minor issues and each has been handled to my total satisfaction. More
Scott was the best dealer I have ever worked with. He was honest and fair and helped me get the best deal I could get. I could not be happier. He always stayed in touch and kept me posted on any changes beca honest and fair and helped me get the best deal I could get. I could not be happier. He always stayed in touch and kept me posted on any changes because it took me awhile to get things settled on my end to be able to purchase the vehicle. Great job Scott!!! More
In my many years of buying new cars, this dealership is by far the best experience I've had. My Salesman, Scott Pfundston, was knowledgable, friendly, and made me feel as though I was the most important c by far the best experience I've had. My Salesman, Scott Pfundston, was knowledgable, friendly, and made me feel as though I was the most important customer every. I've mentioned my overall great experience with this dealership to many friends and have highly recommended the extra drive to work with this dealship and sales person. This was my second time to buy an automobile from this dealership, even though I live in Indianapolis. When I was looking for a new car, I didn't hesitate driving to Knoxville to buy a car from Harper Volkswagen. Both times, the experience was exceptional. I highly recommend them. More
Scott helped me find exactly what I looking for in a new car. He was able to answer all of my questions and at no point ever pressured me into making a decision. I would recommend him to anyone looking into car. He was able to answer all of my questions and at no point ever pressured me into making a decision. I would recommend him to anyone looking into purchasing a vehicle. Thanks Scott for all of your help! More
My husband and I bought a car from Scott Pfundston at Harper VW and it was a great experience. The customer service is amazing. Scott has even followed up with us to make sure we still love the VW Golf t Harper VW and it was a great experience. The customer service is amazing. Scott has even followed up with us to make sure we still love the VW Golf that we purchased. I highly recommend Harper VW and we will definately be coming back for our next purchase. Best dealership in Knoxville! More
Steve is awesome- he made the purchase of my used 2003 VW Passat an extremely easy process. From the time I first inquired about the car until the time I signed the docs, Steve was on his A-Game! I really ap Passat an extremely easy process. From the time I first inquired about the car until the time I signed the docs, Steve was on his A-Game! I really appreciate the professionalism and the dedication that Steve puts into his job. I'll be referring friends who are in the market for a new/used VW to Steve Holmes at Harper VW. Thanks Steve!!!! More