Harper Volkswagen
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 930 reviews
On my first contact through the web, response and follow-ups provided by Phillip Carr were trully encouraging. He later sent me to Kimo Meheula for in-depth discussion on my car preferences, which le follow-ups provided by Phillip Carr were trully encouraging. He later sent me to Kimo Meheula for in-depth discussion on my car preferences, which led to the purchase of my "new" pre-certified owned VW Passat. I believe I have got a good deal for a trustful and reliable German vehicle... Both cited employees were exemplary and I now hope my new acquisition will meet all the expectations. I wish I don't have to contact you for any unhappiness... Thank you again for your assistance in this important investment. More
Dennis Brooks was awesome! He took as much time as needed and more. Never pushy and always willing to talk and discuss options. I felt a lot of respect and was happy through the entire shopping proc needed and more. Never pushy and always willing to talk and discuss options. I felt a lot of respect and was happy through the entire shopping process. I'd highly recommend Dennis and Harper. More
Why did I purchase the VW Jetta Sportswagen? I bought it because of health reasons so I would be able to carry my walker in the trunk. Harpers VW treats their customers like "old friends" and do not make s because of health reasons so I would be able to carry my walker in the trunk. Harpers VW treats their customers like "old friends" and do not make senior citizens feel that they are in the way. Herb, my salesman, is like a grandson to me because he treats me with respect. I have purchased 4 cars from him. I will also give Bill Blair kudos. I would highly recommend Harpers VW and especially Herb Lambert when one gets ready to purchase a new car. More
It was a pleasure working with Dennis Brooks at Harper Volkswagen. He was professional and pleasant. The dealership is very modern and clean. Everyone we worked with at Harper went above and beyond to a Volkswagen. He was professional and pleasant. The dealership is very modern and clean. Everyone we worked with at Harper went above and beyond to accommodate our wishes. We never felt pressured to by any vehicle or additional services. We were offered beverages and received cool Harper Volkswagen t shirts. The price was very fair and the transaction was quick and efficient. We actually ordered a new model and Dennis was very good at keeping us abreast of the process. When our car arrived Dennis spent a good amount of time going over the amazing features of our new Passat TDI SEL. He also made it clear that he would be available anytime we have any questions in the future. We are very pleased with Harper and especially Dennis our salesman. I would highly recommend them to family, friends and everyone. More
I am glad that I visited Harper-Volkswagen, because I was able to purchase the car with the help and guidance from Kimo. I had a wonderful experience with the dealership. I would like to recommend this deale able to purchase the car with the help and guidance from Kimo. I had a wonderful experience with the dealership. I would like to recommend this dealership for the new buyers. More
I needed a new car and Matt was very helpful in finding several models that would meet my wants and needs. I tested 4 cars and found the best fit for me, a 6 speed manual TDI. I never felt pressured by the several models that would meet my wants and needs. I tested 4 cars and found the best fit for me, a 6 speed manual TDI. I never felt pressured by the staff there and all the sales and service people were pleasant and helpful. The sales manager was good enough to show several options for purchase and we came to an affordable method to do the financing. All and all a very good experience. More
Thank you so much for your help during our recent vacation in the mountains of NC and Tenn. You and your crew at Harper VW made the unplanned repair on our VW Jetta TDI Sportswagon much easier for u vacation in the mountains of NC and Tenn. You and your crew at Harper VW made the unplanned repair on our VW Jetta TDI Sportswagon much easier for us. You took care of all details, including a rental car so we could spend some quality time in the Knoxville area while waiting for the car repair to complete. After we left Knoxville, and Harper VW we drove across US129 (aka the DragonTail) back into NC.... and here are photos to show our nicely cleaned, and repaired VW taking on the curves... right up there with all the corvettes and motorcycles!! Thank you again! Sincerely, Les and Mary Arcadia, FL More
Kimo, was the best sales person I have worked with on any Auto purchase. Always helpful and a great representative for Harper. We have worked with the Harper Group before but never knew they had people who a Auto purchase. Always helpful and a great representative for Harper. We have worked with the Harper Group before but never knew they had people who actually made you feel good about your purchase and the dealership. I would recommend Harper Volkswagen just for the people who work there and I will recommend Kimo to all my friends and family as the best person to work with to help you find the auto you want. Great Experience. More
Our family has purchased probably 20 cars over the years and the experience has always been daunting and stressful. After doing a year's worth of research to find the 'perfect' car I decided on the Volkswag and the experience has always been daunting and stressful. After doing a year's worth of research to find the 'perfect' car I decided on the Volkswagen Passat and then looked for dealerships through TruCar. Shortly after completing the on-line process which recommended Harper Volkswagen I got a phone call from Kimo Meheula. At first I thought "Oh no, a pushy salesman" but at the end of his message (because of course I did not answer the call) he said simply "Aloha". Having recently moved to the area from California, even though I am a southerner by birth, the familiar gentle, laid-back 'Aloha' got me hooked. I returned his call and came in for a test drive. Upon entering the showroom I was struck by the playfulness of the art, and the friendliness of Mr. Meheula. We immediately felt like we were in the right place with the right guy. We took the test drive, and took that very car home. We've already recommended the dealership to another family member who will be in a position to buy a car in a month or so and Kimo is on the lookout for the right car. On a side note- as I was looking at VW hats in the gift shop Shannon Harper came over, introduced himself and gave me not just one but BOTH hats I was looking at. I know it's not much compared to the car purchase but again, Harper Volkswagen and Kimo got me into the car I wanted, and Shannon put the icing on the cake with the hats. Mahalo Kimo, and Thank you Shannon! More