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Harper Volkswagen

Knoxville, TN

4.7
943 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 943 reviews

December 14, 2013

Excellent dealership--really enjoyed working with Dennis Brooks. There was absolutely no pressure to buy a car; Dennis made us feel like he had all the time in the world to answer our questions. They loane More

by Vjdwyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 13, 2013

Harper Volkswagen was very helpful with helping me buy my first new car which is a 2014 Jetta. They made the car buying process fast and easy and i was very pleased with the service i got. Thanks Harper Volk More

by ALAWEAV777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hammock, Mark Hammock
December 03, 2013

We had visited this dealership a few months back trying to trade in and upgrade our car. Unfortunately, then, we didn't come to an agreement in numbers. Our most recent visit was just to see what was avail More

by Ceciliahorta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff
December 03, 2013

I had an EOS purchased from Harper Volkswagen that was totaled in July in an accident. The EOs was fantastic it protected us. Mark Hammock helped us on that car. So I went back to Harper and Mark for my More

by jloz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hammock
December 03, 2013

Mark Hammock made purchasing a 2013 Jetta the most painless and effortless endeavor I have experienced in my 37 years. The price was fair. The facility was immaculate. The selection was limited; howev More

by randyhf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hammock
December 01, 2013

C.J. was great to work with, very professional and not pushy. He also explained all the features of the cars that I looked at. Rick was also excellent, personable and explained everything well. Look fo More

by buffyjeane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Boring
November 29, 2013

Mark was great to work with. Very friendly and not pushy at all. He answered all of our questions and even put up with our crazy sense of humor :) We would definitely recommend Mark to anyone in the market More

by suzytrotta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hammock
November 27, 2013

Buying a new car was a pleasant experience at Harper VW. Dennis Brooks was knowledgeable, pleasant, very patient and most important - did not pressure me! I love my new Passat! Rebecca Clark Knoxville More

by rebeccaclark2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Brooks
November 27, 2013

. . . Worked together with Mark Hammock and the Harper finance team to purchase a pre-owned [certified] VW Tiguan. The experience was professional, friendly and fun. I highly recommend this Sales Consul More

by MichaelGelbke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hammock
November 26, 2013

When i went online and asked for info I was answered very quickly. Then when I called Kimo at 7:30 am and said I would be there in 45 minutes... He had several cars ready for me. The finance director Quickl More

by Mbate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Cunningham, Kimo Meheula
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