Harper Volkswagen
Knoxville, TN
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We had visited this dealership a few months back trying to trade in and upgrade our car. Unfortunately, then, we didn't come to an agreement in numbers. Our most recent visit was just to see what was avail to trade in and upgrade our car. Unfortunately, then, we didn't come to an agreement in numbers. Our most recent visit was just to see what was available on the lot but no intentions to buy. Dennis greeted us when we arrived,during the conversation he found out what we had tried to do few months back and invited us to check numbers with no obligation. Everybody, from Dennis to Cliff and Brent, were absolutely helpful and understanding to our needs. Needless to say more, we left that evening with a new car. We are very happy customers and will recommend Harper VW to all our friends! More
Mark Hammock made purchasing a 2013 Jetta the most painless and effortless endeavor I have experienced in my 37 years. The price was fair. The facility was immaculate. The selection was limited; howev painless and effortless endeavor I have experienced in my 37 years. The price was fair. The facility was immaculate. The selection was limited; however, I found what I wanted. The service guys are trustworthy and pleasant to work with. I will purchase my next car at this dealership (HARPER VW) and preferably from a man of integrity like Mark Hammock. Thanks guys. Outstanding job. We love the Jetta! More
C.J. was great to work with, very professional and not pushy. He also explained all the features of the cars that I looked at. Rick was also excellent, personable and explained everything well. Look fo pushy. He also explained all the features of the cars that I looked at. Rick was also excellent, personable and explained everything well. Look forward to enjoying the Passat. Mike Moore More
Mark was great to work with. Very friendly and not pushy at all. He answered all of our questions and even put up with our crazy sense of humor :) We would definitely recommend Mark to anyone in the market at all. He answered all of our questions and even put up with our crazy sense of humor :) We would definitely recommend Mark to anyone in the market for a new Volkswagen and actually already have. More
Buying a new car was a pleasant experience at Harper VW. Dennis Brooks was knowledgeable, pleasant, very patient and most important - did not pressure me! I love my new Passat! Rebecca Clark Knoxville Dennis Brooks was knowledgeable, pleasant, very patient and most important - did not pressure me! I love my new Passat! Rebecca Clark Knoxville TN More
. . . Worked together with Mark Hammock and the Harper finance team to purchase a pre-owned [certified] VW Tiguan. The experience was professional, friendly and fun. I highly recommend this Sales Consul finance team to purchase a pre-owned [certified] VW Tiguan. The experience was professional, friendly and fun. I highly recommend this Sales Consultant and Harper Volkswagen !!!! More
When i went online and asked for info I was answered very quickly. Then when I called Kimo at 7:30 am and said I would be there in 45 minutes... He had several cars ready for me. The finance director Quickl quickly. Then when I called Kimo at 7:30 am and said I would be there in 45 minutes... He had several cars ready for me. The finance director Quickly got everything together for me as I didnt have alot time! Everyone was very efficient as well as friendly! I will definitely purchase from them again. More
I just bought my very first car with Harper Volkswagen and could not have been happier with the whole experience. Kimo was not only friendly, personable, and kind, but extremely knowledgeable. He was able and could not have been happier with the whole experience. Kimo was not only friendly, personable, and kind, but extremely knowledgeable. He was able to easily explain what each model contained/had and how everything worked. He also stated if I had any questions after I took the car home to call him- which I did. More
CJ did a great job of informing me about the buy process and working with me to get a price that worked for me. He was friendly and professional and made me feel at ease - no pressure for sure. I think we and working with me to get a price that worked for me. He was friendly and professional and made me feel at ease - no pressure for sure. I think we both got what we wanted out of the deal. More
Kimo was professional and knowledgeable. Most importantly I trusted him and would send friends to Kimo. Glad we drove up from Chattanooga to purchase a new Jetta! I trusted him and would send friends to Kimo. Glad we drove up from Chattanooga to purchase a new Jetta! More