Harper Volkswagen

Dennis Brooks provided a friendly, laid back approach to finding our second car, complete with functionality and superb gas mileage. He went above and beyond to make our experience pleasurable and smooth. T finding our second car, complete with functionality and superb gas mileage. He went above and beyond to make our experience pleasurable and smooth. The best part? We LOVE our new Jetta SEL Hybrid! More

Perfect experience, Herb is one of the best sales man I have ever dealt with. He is not overwhelming and he has great people skills. I will go to him from now on to purchase my vehicles. have ever dealt with. He is not overwhelming and he has great people skills. I will go to him from now on to purchase my vehicles. More

Perfect experience, Herb is one of the best sales man I have ever dealt with. He is not overwhelming and he has great people skills. I will go to him from now on to purchase my vehicles. have ever dealt with. He is not overwhelming and he has great people skills. I will go to him from now on to purchase my vehicles. More

Great service, friendly, knowledgeable. Recommend this dealership. Love my new Golf TDI. A very fun car to drive and have gotten many compliments already. Yeah. dealership. Love my new Golf TDI. A very fun car to drive and have gotten many compliments already. Yeah. More

We always go to Harper, for routine maintenance. Andy in the service Dept. always takes care of us. He goes beyond, to the point, when I forget to ask for a loaner car, he realizes it was an error on my par the service Dept. always takes care of us. He goes beyond, to the point, when I forget to ask for a loaner car, he realizes it was an error on my part, and always has one available for me and my husband. He will call us, to give updates. He is just plain excellent. Now, this time we went to service the Touareg, Kimo came up to my husband, while he was loitering in the showroom. Well, my husband went on to explain the mileage his wife puts on the vehicle and that it is almost time to think about a trade. Kimo walked Sandy around, explaining the differences, from one vehicle to another, finally speaking of the Touareg, which my husband knows his wife loves. Then, before you know it, Sandy came out and said to me, I think you need a new car. Then went on to explain to his wife why. Needless to say it didn't take long to convince me, we are certifiable VW clients. Kimo was very helpful in the process. Then, we drove off with our brand new VW Touareg. Now, it is four days later and 500 miles on our new car, and guess what, WE STILL LOVE HARPER VW. Thank you to all, Andy and Kimo, as always expected were fabulous, Mrs. C. H. Geiger, III of Rogersville, TN More

Great dealership . Mark was very helpful . Low keyed and extremely helpful . I was not considering the Passat but when Mark worked at getting the cost down as low as they could go , I really had to tak and extremely helpful . I was not considering the Passat but when Mark worked at getting the cost down as low as they could go , I really had to take a good look at this deal . everyone was so incredible at this dealership that it made going a little over my budget worth it. And of course I am truly in love with my Passat sel. .truly enjoying driving for the first time in my life . Great car . Great dealership-would definitely and have already recommend this dealership and Mark of course to friends . More

everyone very nice and friendly. we haven't purchased a new car in a while and it was a very pleasant experience. we went on 1 occasion to look at cars and then the 2nd occasion we purchased a vehicle. a new car in a while and it was a very pleasant experience. we went on 1 occasion to look at cars and then the 2nd occasion we purchased a vehicle. it was a no hassle experience More

January 2014 transaction. The sales rep was extremely helpful, but not pushy. Overall I had a great purchase experience and car was delivered as promised the next day. helpful, but not pushy. Overall I had a great purchase experience and car was delivered as promised the next day. More

My recent purchase of a Volkswagen Jetta was an overall great experience. My salesperson Mark Hammock was very patient and helpful. I was very pleased with the used vehicles available and after a quick loo great experience. My salesperson Mark Hammock was very patient and helpful. I was very pleased with the used vehicles available and after a quick look at new and used, there were plenty of good choices. The internet Manager Philip Carr gave me good information so I knew what sorts of offers were available in the past few weeks, and I felt welcome and unpressured to visit. When it came time to close the deal, Rick Boring helped make sure I found the best interest rate possible. All the staff and management at Harper VW made me feel welcome, and I will definitely shop there in the future. More

From the minute I met Dennis, he was very helpful to answer all the questions I had about the car. Cliff explained the warranties in detail and was very patient while I made the decision. The buying answer all the questions I had about the car. Cliff explained the warranties in detail and was very patient while I made the decision. The buying experience was GREAT from the beginning until the time I drove away with my new car. More