Harper Volkswagen
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 930 reviews
I came in looking to trade in my car for a newer model. I wasn't sure whether I wanted to purchase a certified pre own or lease a new car. Steve was very helpful and informative through the whole process. He wasn't sure whether I wanted to purchase a certified pre own or lease a new car. Steve was very helpful and informative through the whole process. He did not push me one way or another. He was very wiling to listen to all my questions and not stop until he found the answer to my questions. I test drove a number of different cars and Steve never made me feel like I was wasting his time. I would recommend family and friends to buy from Volkswagen and use Steve. More
Loved the friendliness of C.J Robinette and the way he helped,not pushy but information that was helpful. Rick Boring was equally friendly and helpful. helped,not pushy but information that was helpful. Rick Boring was equally friendly and helpful. More
I went in to Harper to see Steve Holmes last week to trade in a leased SportWagon and got a great deal on a slightly used certified Jetta TDI manual that is a blast to drive! This was the 4th car that trade in a leased SportWagon and got a great deal on a slightly used certified Jetta TDI manual that is a blast to drive! This was the 4th car that my partner and I have gotten from Steve over the years (the other being a 2013 Beetle) and I'll keep going back every time. Steve is easy to work with, with no pressure and definitely helps us make the right decision for us. He's knowledgable on all the products, available during our "hunt" via email or text, and always checks up on us when we're in the dealership for service. Steve is a big reason why we have purchased 4 VWs, and my first used certified pre-owned experience wasn't any different than buying a new VW, except for the price! More
Salesman, Mark Hammock, was very friendly and answered all our questions. It was a very quick, hassle free purchase. We were satisfied with the price and it included a 2-year warranty, which is great. all our questions. It was a very quick, hassle free purchase. We were satisfied with the price and it included a 2-year warranty, which is great. We would highly recommend Harper Volkswagen to others. More
Steve Holmes went well beyond just selling a vehicle for Harpers...he made every effort not only in locating the exact GTI i was looking for, but evaluating my driving habits ie. low mileage driving per yea Harpers...he made every effort not only in locating the exact GTI i was looking for, but evaluating my driving habits ie. low mileage driving per year...and suggesting options that better suits my lifestyle. Thats why leasing was the best option for me. Mr. Holmes is why i will continue to purchase from Harpers! Thanks Steve! More
I purchased a new Passat from Steve Holmes yesterday and I must say it was a very pleasurable experience. Steve is very professional and easy to deal with. No pressure to buy and pricing was more than rea I must say it was a very pleasurable experience. Steve is very professional and easy to deal with. No pressure to buy and pricing was more than reasonable. I was shocked that they were even open due to the snow storm as most dealerships were closed. The Sales Manager, Bill Blair also worked on the deal with me and he was also a pleasure to work with. Overall, I was very satisfied with my experience here and will refer anyone I know to go see Steve at Harper Volkswagen. This wasn’t a typical car buying experience, as I do not like car shopping. These guys made it a pleasure to buy a new car. Great job! Carl More
Sales staff were very easy to work with. Mark was very knowledgeable on all of the cars. The process of trading and buying was stress free with no frustration. knowledgeable on all of the cars. The process of trading and buying was stress free with no frustration. More
My experience was great. Before moving to the area i saw their advertisement for the vehicle i wanted. in talking to Steve on the phone the vehicle was described accurately to me and he was very good at ans their advertisement for the vehicle i wanted. in talking to Steve on the phone the vehicle was described accurately to me and he was very good at answering my questions. Making decisions was made easy and i felt comfortable taking time to think about things before signing documents. Everybody was very patient and didn't make me feel bad about thinking things out. Steve had the vehicle warmed up and ready for my test drive on arrival, and was very thorough in showing me the ins and outs of the vehicle before i drove it off the lot. More