Harper Volkswagen

We were committed to buying a Volkswagen because of being previous owners of a Passat. Because we were buying our car through USAA, we had looked at online at the 3 certified USAA dealers available to purcha previous owners of a Passat. Because we were buying our car through USAA, we had looked at online at the 3 certified USAA dealers available to purchase through. The color combination we were looking for was only available in Chattanooga at Village Volkswagen at the time we looked and not available at the either of the other 2 dealers. Village VW has made us an offer online for the car that was in stock. We decided to go to Harper and test drive a Passat before making the decision to drive over 2 hours to Chattanooga to make a purchase. The morning we arrived at Harper, they had just gotten a delivery on a Passat with the exact color combination we wanted. We sat down with CJ to see if we could arrive at a price that was agreeable within our budget. Not only did they honor the USAA buying price, they were able to get us a better interest rate than USAA offered us. It was a great hassle free buying experience for us. Kudos to CJ Robinette and Rick Boring for making things easy. More

so far an excellent experience. our salesman mark hammock is outstanding. highly recommend. would consider using them again. great dealership experience. location good. new car so i do not know about service is outstanding. highly recommend. would consider using them again. great dealership experience. location good. new car so i do not know about service dept More

Our family had been trying to find a good used car for almost 6 months. We were visiting several car sales spots with very few people working who would put forth effort to help us look inside a vehicle almost 6 months. We were visiting several car sales spots with very few people working who would put forth effort to help us look inside a vehicle. We had so little time to see cars with my husband that we would just give up .We pulled into Harper Volkswagon last Friday and Mr. Holmes showed us 3 vehicles in less than an hour. We decided to return on Saturday morning with an hour to look again. Mr. Holmes was immediately available and showed us a couple more cars. He allowed us to drive the car that we decided to buy. We took it home Monday evening . We are so grateful for the respect and kindness you gave us. God bless you. Terry, Debbie, and Carrie Ellen Barnes More

Mark was very helpful. He is low-key. My 76 year old mom bought the car and he was very patient with her. He is a pleasure to work with... mom bought the car and he was very patient with her. He is a pleasure to work with... More

I came in looking to trade in my car for a newer model. I wasn't sure whether I wanted to purchase a certified pre own or lease a new car. Steve was very helpful and informative through the whole process. He wasn't sure whether I wanted to purchase a certified pre own or lease a new car. Steve was very helpful and informative through the whole process. He did not push me one way or another. He was very wiling to listen to all my questions and not stop until he found the answer to my questions. I test drove a number of different cars and Steve never made me feel like I was wasting his time. I would recommend family and friends to buy from Volkswagen and use Steve. More

Steve was very personable and easy to work with. This was my first car buying experience and I never felt pressured into making a purchase or decision. The price was fair and the car is excellent. Steve was my first car buying experience and I never felt pressured into making a purchase or decision. The price was fair and the car is excellent. Steve was very informative about the car. Rick made the financial process quick and painless and I enjoyed the "one stop shop" with financing through a credit union. More

I recently purchased a VW CC from Steve Holmes. This was the best experience buying a car I have ever had. Steve was very knowledgeable, very kind and helpful. There was no pressure to buy anything. Steve t the best experience buying a car I have ever had. Steve was very knowledgeable, very kind and helpful. There was no pressure to buy anything. Steve took a lot of time with me and worked with my very picky needs. I did not feel like I was at a car lot, everyone was very nice and helpful. I was so glad I purchased a car from Harper VW. I enjoy the car and I love driving it! Steve was what helped make this purchase happen. I would and have recommended others to go see Steve. More

We had an excellent experience and no pressure…we liked that! Herb was great from start to finish and was prompt, courteous and friendly. Thanks Herb! that! Herb was great from start to finish and was prompt, courteous and friendly. Thanks Herb! More

I was very impressed with the fact that Kimo seemed more interested in making sure I got the car I wanted and that meet my needs than making a sale. He was the most enjoyable salesman I have ever dealt wit interested in making sure I got the car I wanted and that meet my needs than making a sale. He was the most enjoyable salesman I have ever dealt with. He was very knowledgeable and made a very long and stressful day turn out to be enjoyable. I felt no pressure to buy even after taking a test drive and drilling him with questions. I was extremely impressed. The finance person we dealt with was also fantastic. I helped my sister buy a car a couple of weeks ago and signing all the papers were very time consuming. Your finance person did all the work for us (without taking up our time) and the signing only took a couple of minutes. Again I was very impressed. I want to thank you and your staff for a very enjoyable and enlightening experience and intend to let others know of my positive experience with your dealership. More

Loved the friendliness of C.J Robinette and the way he helped,not pushy but information that was helpful. Rick Boring was equally friendly and helpful. helped,not pushy but information that was helpful. Rick Boring was equally friendly and helpful. More